Deposit from Payment agent fraudulent

hello everyone , i recently this morning used an option to deposit $875 via Payment agents because i was unable to credit from my blockchain app because it says invalid wallet, so i opted to use the agents , i think they are filtered by country of residence. so i paid into a bitcion wallet he provided , this group was a public telegram group where 270 members where active there. so i paid , then he told me hes unable to credit me and that i should contact a guy called @Baladeriv , then this bala guy asked me some verification questions regarding my account , i provided all and then he told me do i have $100 to deposit , i replied saying i have already paid my agent and why do i need another $100. i then asked that i’m i going to deposit this $100 from my back office , he said no he will provide me a wallet address. then i refused , i went back to the admin guy to express my anger as to why i am suppose to pay $100 from nowhere. He removed me from the group immediately , and i am still not credited. this is a huge slap on deriv’s face as a company , agents are defrauding people directly from your platform

Deriv (Investments) Europe Ltd (W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta) is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union (licence no. IS/70156). It is also authorised and subject to limited regulation by the Financial Conduct Authority in the UK. Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request.

Deriv (MX) Ltd, Millennium House, Level 1, Victoria Road, Douglas IM2 4RW, Isle of Man, is licensed and regulated in Great Britain by the Gambling Commission under account no. 39172 and by the Gambling Supervision Commission in the Isle of Man.

Deriv (Europe) Limited, W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta, is licensed and regulated for synthetic indices by the Malta Gaming Authority (licence no. MGA/B2C/102/2000), by the Gambling Commission for clients in Great Britain under account no. 39495, and by the Revenue Commissioners for clients in Ireland (licence no. 1010285).

Deriv Investments (Europe) Ltd is authorised to deal on its own account and is both the manufacturer and distributor of its products.

This information is intended for Retail & Professional clients.

CFDs offered by Deriv Investments (Europe) Ltd are considered complex derivatives and may not be suitable for retail clients.They may be affected by changes in currency exchange rates; If you invest in this product you may lose some or all of the money you invest; The value of your investment may go down as well as up.
CFDs offered by Deriv Investments (Europe) ltd also come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when trading CFDs with Deriv Investments (Europe) ltd. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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