# Deposit Locked **URL:** \ **Category:** Payment Agent\ **Created:** [May 10, 2022, 1:49pm UTC](https://community.deriv.com/t/deposit-locked/30469 "2022-05-10T13:49:47Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![agented-actless-2](https://avatars.discourse-cdn.com/v4/letter/a/bc79bd/32.png) [@agented-actless-2](https://community.deriv.com/u/agented-actless-2)\ **Post date:** [May 10, 2022, 1:49pm UTC](https://community.deriv.com/t/deposit-locked/30469/1 "2022-05-10T13:49:47Z")
hi My deposit has been locked and the documents that were required i have already sent via email so kindly how much time it will take to resolve this Majid ---
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [May 11, 2022, 10:36am UTC](https://community.deriv.com/t/deposit-locked/30469/2 "2022-05-11T10:36:49Z")
Hi @agented-actless-2, for better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible. ---
**Author:** ![choppin-adaxial-2](https://avatars.discourse-cdn.com/v4/letter/c/da6949/32.png) [@choppin-adaxial-2](https://community.deriv.com/u/choppin-adaxial-2)\ **Post date:** [May 30, 2022, 11:42pm UTC](https://community.deriv.com/t/deposit-locked/30469/3 "2022-05-30T23:42:36Z")
Why is my cashier locked? ---
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [May 31, 2022, 7:46am UTC](https://community.deriv.com/t/deposit-locked/30469/4 "2022-05-31T07:46:32Z")
Hi @choppin-adaxial-2, thank you for posting in our Deriv Community. For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible. ---
**Author:** ![bendees-adverts-2](https://avatars.discourse-cdn.com/v4/letter/b/898d66/32.png) [@bendees-adverts-2](https://community.deriv.com/u/bendees-adverts-2)\ **Post date:** [October 13, 2022, 5:03pm UTC](https://community.deriv.com/t/deposit-locked/30469/5 "2022-10-13T17:03:42Z")
Dumela sir, I’m doing research on an individual known to me as Mooketsi Andries Moiteelasilo. He is running a social media scam under these contact numbers 74513813 / 75010659 where he offers forex tutorials and mentoring. Unfortunately I’m one of the victims, please help me with any information that you can provide. My name is Bryn Ramakoba and I can be reached at 75129606 ---
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [October 15, 2022, 5:33am UTC](https://community.deriv.com/t/deposit-locked/30469/6 "2022-10-15T05:33:23Z")
Dear @bendees-adverts-2 , thank you for joining the community! We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. ![](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/90a9941d866b155895680c37a65a8221e6208cbd.png)[Contact Us | Online Trading | Deriv.com](https://deriv.com/contact_us/) ### [Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/) Regards, [Deriv.](http://deriv.com/?_ga=2.227810013.1393637564.1658297084-535439446.1657619680)com ---
**Author:** ![castoff-adzukis-2](https://avatars.discourse-cdn.com/v4/letter/c/85e7bf/32.png) [@castoff-adzukis-2](https://community.deriv.com/u/castoff-adzukis-2)\ **Post date:** [April 8, 2023, 12:00pm UTC](https://community.deriv.com/t/deposit-locked/30469/7 "2023-04-08T12:00:53Z")
I can’t make a withdrawal as it says i can’t make withdrawal because i didn’t take advantage of facilities so i should give a reason why i want to withdraw…so what should I do? ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [April 11, 2023, 4:33am UTC](https://community.deriv.com/t/deposit-locked/30469/8 "2023-04-11T04:33:55Z")
Hello, @castoff-adzukis-2 . Thank you for joining the community! We regret to note that. We recommend you reply back to the email you received providing the reason for withdrawal. You may reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)** > > Trading platforms designed with you in mind. ---
**Author:** ![bawbees-aflight-2](https://avatars.discourse-cdn.com/v4/letter/b/cc9497/32.png) [@bawbees-aflight-2](https://community.deriv.com/u/bawbees-aflight-2)\ **Post date:** [April 17, 2023, 3:10pm UTC](https://community.deriv.com/t/deposit-locked/30469/9 "2023-04-17T15:10:09Z")
Hi. Sir my account has been blocked for 4 days, even though my account is verified. Please open my account as soon as possible. ---
**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Post date:** [April 18, 2023, 3:53am UTC](https://community.deriv.com/t/deposit-locked/30469/10 "2023-04-18T03:53:17Z")
Dear @bawbees-aflight-2 , thank you for joining our community! We are sorry to hear this. To assist you further in regards to your case, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.258471434.1258686965.1679792746-817626789.1679792746)** > > Trading platforms designed with you in mind.