# Deposit not appearing **URL:** \ **Category:** General Discussion\ **Created:** [May 4, 2025, 8:58am UTC](https://community.deriv.com/t/deposit-not-appearing/88120 "2025-05-04T08:58:17Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![buzukia-acaleph-2](https://avatars.discourse-cdn.com/v4/letter/b/4da419/32.png) [@buzukia-acaleph-2](https://community.deriv.com/u/buzukia-acaleph-2)\ **Post date:** [May 4, 2025, 8:58am UTC](https://community.deriv.com/t/deposit-not-appearing/88120/1 "2025-05-04T08:58:17Z")
I deposited money on Friday but it still doesn’t appear on my deriv account ---
**Author:** ![Erika\_deriv](https://avatars.discourse-cdn.com/v4/letter/e/cdc98d/32.png) [@Erika\_deriv](https://community.deriv.com/u/Erika_deriv)\ **Post date:** [May 6, 2025, 4:19pm UTC](https://community.deriv.com/t/deposit-not-appearing/88120/2 "2025-05-06T16:19:41Z")
Hi @buzukia-acaleph-2, we apologize for the delay in responding. Thank you for allowing us to investigate your feedback further. We’re pleased to inform you that the issue has been resolved in your favor. If you encounter any further problems, please don’t hesitate to contact us via live chat or WhatsApp. Thank you for your understanding! > **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)** > > Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat. ---
**Author:** ![buzukia-acaleph-2](https://avatars.discourse-cdn.com/v4/letter/b/4da419/32.png) [@buzukia-acaleph-2](https://community.deriv.com/u/buzukia-acaleph-2)\ **Post date:** [May 6, 2025, 4:46pm UTC](https://community.deriv.com/t/deposit-not-appearing/88120/3 "2025-05-06T16:46:23Z")
They fixed my problem today. The money has been credited in my account. Thank you @Derivdotcom team. ---
**Author:** ![Erika\_deriv](https://avatars.discourse-cdn.com/v4/letter/e/cdc98d/32.png) [@Erika\_deriv](https://community.deriv.com/u/Erika_deriv)\ **Post date:** [May 6, 2025, 6:26pm UTC](https://community.deriv.com/t/deposit-not-appearing/88120/4 "2025-05-06T18:26:46Z")
Hi @buzukia-acaleph-2 ! Thanks for your fast response and for confirming the issue was solved. Should you face any other issues, feel free to contact us via live chat or WhatsApp. Thank you! ---
**Author:** ![camples-agnames-2](https://avatars.discourse-cdn.com/v4/letter/c/eb9ed0/32.png) [@camples-agnames-2](https://community.deriv.com/u/camples-agnames-2)\ **Post date:** [July 6, 2025, 4:24pm UTC](https://community.deriv.com/t/deposit-not-appearing/88120/5 "2025-07-06T16:24:28Z")
Looks this problem isn’t new. I having the same problem too as we speak. Made two deposits both didn’t reflect. It’s day two today. It usually takes 3 minutes for crypto deposit to reflect. No maintaince or faulty system was announced. I have already spoke to more 4 agents. Nobody is helping. I wonder if I will get help at all. It’s no different than being scammed, just unreliable ---
**Author:** ![agonium-adossee-2](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@agonium-adossee-2](https://community.deriv.com/u/agonium-adossee-2)\ **Post date:** [September 1, 2025, 2:31pm UTC](https://community.deriv.com/t/deposit-not-appearing/88120/6 "2025-09-01T14:31:08Z")
PLEASE CONFIRM WHETHER YOU ENDED UP RECEIVING YOUR FUNDS? ---
**Author:** ![Erika\_deriv](https://avatars.discourse-cdn.com/v4/letter/e/cdc98d/32.png) [@Erika\_deriv](https://community.deriv.com/u/Erika_deriv)\ **Post date:** [September 3, 2025, 8:07pm UTC](https://community.deriv.com/t/deposit-not-appearing/88120/7 "2025-09-03T20:07:47Z")
Hello @agonium-adossee-2! Could you please let us know if you are facing/have also faced a similar issue? If so, kindly reach out to us via live chat or WhatsApp, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)** > > Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat. ---
**Author:** ![bonetta-amaltas-2](https://avatars.discourse-cdn.com/v4/letter/b/65b543/32.png) [@bonetta-amaltas-2](https://community.deriv.com/u/bonetta-amaltas-2)\ **Post date:** [March 9, 2026, 5:00pm UTC](https://community.deriv.com/t/deposit-not-appearing/88120/8 "2026-03-09T17:00:07Z")
my deposit has not yet reflected. This is the fourth day ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/3/3f75af40fda524d88f80027b2f3678de5a8992f5.png) [@system](https://community.deriv.com/u/system)\ **Post date:** [March 9, 2026, 5:00pm UTC](https://community.deriv.com/t/deposit-not-appearing/88120/9 "2026-03-09T17:00:07Z")
Thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via live chat or WhatsApp, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)** > > Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat. ---
**Author:** ![bonetta-amaltas-2](https://avatars.discourse-cdn.com/v4/letter/b/65b543/32.png) [@bonetta-amaltas-2](https://community.deriv.com/u/bonetta-amaltas-2)\ **Post date:** [March 9, 2026, 5:01pm UTC](https://community.deriv.com/t/deposit-not-appearing/88120/10 "2026-03-09T17:01:05Z")
my deposit has not yet reflected