# Deposit not reflecting in my account.

**URL:** <https://community.deriv.com/t/deposit-not-reflecting-in-my-account/3469>\
**Category:** Payments & Transactions\
**Created:** [August 24, 2020, 2:21pm UTC](https://community.deriv.com/t/deposit-not-reflecting-in-my-account/3469 "2020-08-24T14:21:49Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![almoign-abscess-2](https://avatars.discourse-cdn.com/v4/letter/a/9de053/32.png) [@almoign-abscess-2](https://community.deriv.com/u/almoign-abscess-2)\
**Post date:** [August 24, 2020, 2:21pm UTC](https://community.deriv.com/t/deposit-not-reflecting-in-my-account/3469/1 "2020-08-24T14:21:49Z")

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I deposited $20.40 into my account CR1074307 today 24/08/20 from my perfect money account U13639469. But it has not been credited. The batch No. 330547247.

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**Author:** ![benzoin-accites-2](https://avatars.discourse-cdn.com/v4/letter/b/779978/32.png) [@benzoin-accites-2](https://community.deriv.com/u/benzoin-accites-2)\
**Post date:** [August 24, 2020, 4:23pm UTC](https://community.deriv.com/t/deposit-not-reflecting-in-my-account/3469/2 "2020-08-24T16:23:22Z")

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I have deposited $189 into my account for more than 10 days, but it has not been credited,  
This is going out of head I’m so frustrated

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**Author:** ![almoign-abscess-2](https://avatars.discourse-cdn.com/v4/letter/a/9de053/32.png) [@almoign-abscess-2](https://community.deriv.com/u/almoign-abscess-2)\
**Post date:** [August 24, 2020, 4:58pm UTC](https://community.deriv.com/t/deposit-not-reflecting-in-my-account/3469/3 "2020-08-24T16:58:21Z")

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I am very surprised that this company doesn’t have an organized support Dept to solve customers problems.  
I am just thinking of looking for another broker.

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**Author:** ![boohing-abreast-2](https://avatars.discourse-cdn.com/v4/letter/b/9dc877/32.png) [@boohing-abreast-2](https://community.deriv.com/u/boohing-abreast-2)\
**Post date:** [August 16, 2021, 2:57pm UTC](https://community.deriv.com/t/deposit-not-reflecting-in-my-account/3469/4 "2021-08-16T14:57:26Z")

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I have deposited 44$ but still not reflecting ??? My USD Account CR988106 , already received bank notification that the payment has taken place but still waiting for it to reflect ??? Is there no proper help desk or call center or even a email address to send the query to fix please ???

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**Author:** ![aleshot-acratia-2](https://avatars.discourse-cdn.com/v4/letter/a/d2c977/32.png) [@aleshot-acratia-2](https://community.deriv.com/u/aleshot-acratia-2)\
**Post date:** [August 23, 2021, 4:37pm UTC](https://community.deriv.com/t/deposit-not-reflecting-in-my-account/3469/5 "2021-08-23T16:37:43Z")

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Deposité 100 dólares en mi cuenta y ya van varios días pero no se ve reflejado el pago en la plataforma. Algo negativo que veo con este bróker es la falta de soporte y atención al cliente.

Por favor, espero me digan como proceder. Necesito ayuda urgente.  
Gracias.