# Deposit not reflecting

**URL:** <https://community.deriv.com/t/deposit-not-reflecting/4386>\
**Category:** Payments & Transactions\
**Created:** [September 3, 2020, 10:11am UTC](https://community.deriv.com/t/deposit-not-reflecting/4386 "2020-09-03T10:11:17Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![ardrigh-abusion-2](https://avatars.discourse-cdn.com/v4/letter/a/e79b87/32.png) [@ardrigh-abusion-2](https://community.deriv.com/u/ardrigh-abusion-2)\
**Post date:** [September 3, 2020, 10:11am UTC](https://community.deriv.com/t/deposit-not-reflecting/4386/1 "2020-09-03T10:11:17Z")

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I tried depositing BTC to my Deriv wallet since my card option is having issues.

I’ve been sent a confirmation mail by binance telling me that my transaction was successful but I am yet to see the BTC reflect in my Deriv BTC wallet.

Please what do I do?

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**Author:** ![cerebri-abubble-2](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@cerebri-abubble-2](https://community.deriv.com/u/cerebri-abubble-2)\
**Post date:** [September 3, 2020, 12:43pm UTC](https://community.deriv.com/t/deposit-not-reflecting/4386/2 "2020-09-03T12:43:49Z")

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Bom dia , prossegui de acordo com tudo no seu nome , se tiver no seu nome , seu capital irá retorna a sua carteira

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**Author:** ![caliper-accoils-2](https://avatars.discourse-cdn.com/v4/letter/c/839c29/32.png) [@caliper-accoils-2](https://community.deriv.com/u/caliper-accoils-2)\
**Post date:** [September 3, 2020, 5:52pm UTC](https://community.deriv.com/t/deposit-not-reflecting/4386/3 "2020-09-03T17:52:11Z")

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y el numero de la trasferencia La operacion ID C723NX4408UB9A1E

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**Author:** ![asperly-accloys-2](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@asperly-accloys-2](https://community.deriv.com/u/asperly-accloys-2)\
**Post date:** [April 19, 2021, 3:46pm UTC](https://community.deriv.com/t/deposit-not-reflecting/4386/4 "2021-04-19T15:46:43Z")

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Hey I just wanted to know if this situation has been solved for you?

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**Author:** ![blowgun-acomous-2](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@blowgun-acomous-2](https://community.deriv.com/u/blowgun-acomous-2)\
**Post date:** [July 4, 2021, 5:59pm UTC](https://community.deriv.com/t/deposit-not-reflecting/4386/5 "2021-07-04T17:59:34Z")

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I deposited via btc today sun 4th via paxful and already received an email from paxful that the deposit was successful bt getting to my deriv account i dont see any btc what could be the reason

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**Author:** ![charter-abrasax-2](https://avatars.discourse-cdn.com/v4/letter/c/2bfe46/32.png) [@charter-abrasax-2](https://community.deriv.com/u/charter-abrasax-2)\
**Post date:** [October 30, 2021, 9:10am UTC](https://community.deriv.com/t/deposit-not-reflecting/4386/6 "2021-10-30T09:10:44Z")

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Yo tengo 6 días esperando un retiro y no me dan solución me envían correos repetidos pidiéndome una y otra vez la misma información y subiendo las tarifas de retiro me piden mi wallet para que luego en otro correo hacer lo mismo y mi dinero aún no lo devuelven
