# DEPOSIT PAUSED

**URL:** <https://community.deriv.com/t/deposit-paused/88755>\
**Category:** General Discussion\
**Tags:** deposit\
**Created:** [October 19, 2025, 7:53am UTC](https://community.deriv.com/t/deposit-paused/88755 "2025-10-19T07:53:50Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bezzant-alpacas-2](https://avatars.discourse-cdn.com/v4/letter/b/b38774/32.png) [@bezzant-alpacas-2](https://community.deriv.com/u/bezzant-alpacas-2)\
**Post date:** [October 19, 2025, 7:53am UTC](https://community.deriv.com/t/deposit-paused/88755/1 "2025-10-19T07:53:50Z")

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My account keeps showing ‘DEPOSIT PAUSED’ since i created the account but my identity and address has been verified yet i cant seem to deposit.

please, who has a solution to this issue cause i have been trying to contact Deriv agents yet no positive feedback

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<div class="post-metadata">

**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\
**Post date:** [October 28, 2025, 12:48pm UTC](https://community.deriv.com/t/deposit-paused/88755/2 "2025-10-28T12:48:41Z")

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We sincerely apologize for the delay in responding to your inquiry. Could you kindly confirm if your concern has been addressed? Please be assured that we are committed to assisting you in resolving any issues you may have. We eagerly await your response. Thank you.