# Deposit problem I deposited via ozow for a week and a half the agents are playing me a fool telling me different stories please help

**URL:** <https://community.deriv.com/t/deposit-problem-i-deposited-via-ozow-for-a-week-and-a-half-the-agents-are-playing-me-a-fool-telling-me-different-stories-please-help/64066>\
**Category:** General Discussion\
**Created:** [October 1, 2023, 8:18pm UTC](https://community.deriv.com/t/deposit-problem-i-deposited-via-ozow-for-a-week-and-a-half-the-agents-are-playing-me-a-fool-telling-me-different-stories-please-help/64066 "2023-10-01T20:18:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![chamise-acroama-2](https://avatars.discourse-cdn.com/v4/letter/c/aeb1de/32.png) [@chamise-acroama-2](https://community.deriv.com/u/chamise-acroama-2)\
**Post date:** [October 1, 2023, 8:18pm UTC](https://community.deriv.com/t/deposit-problem-i-deposited-via-ozow-for-a-week-and-a-half-the-agents-are-playing-me-a-fool-telling-me-different-stories-please-help/64066/1 "2023-10-01T20:18:22Z")

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I deposited via ozow and for almost 2 weeks my issue is not resolved I spoke to 10 different agents and no one could help. Any advuce

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**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\
**Post date:** [October 3, 2023, 12:33pm UTC](https://community.deriv.com/t/deposit-problem-i-deposited-via-ozow-for-a-week-and-a-half-the-agents-are-playing-me-a-fool-telling-me-different-stories-please-help/64066/2 "2023-10-03T12:33:45Z")

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Hello @chamise-acroama-2 ,

Thank you for joining our community and for leaving us a comment.

We are truly sorry to hear that you have been facing such an inconvenience.

Please be informed that we will need to check further on this issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data.

We’ll work with you to resolve any issues as quickly as possible.

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>
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