# Deposit problems

**URL:** <https://community.deriv.com/t/deposit-problems/3197>\
**Category:** General Discussion\
**Created:** [August 21, 2020, 1:26am UTC](https://community.deriv.com/t/deposit-problems/3197 "2020-08-21T01:26:31Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![beflour-abrotin-2](https://avatars.discourse-cdn.com/v4/letter/b/c2a13f/32.png) [@beflour-abrotin-2](https://community.deriv.com/u/beflour-abrotin-2)\
**Post date:** [August 21, 2020, 1:26am UTC](https://community.deriv.com/t/deposit-problems/3197/1 "2020-08-21T01:26:31Z")

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Help, for two days now my deposit through bitcoin keep showing the "your current cashier session has expired please start again.

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**Author:** ![besteer-accents-2](https://avatars.discourse-cdn.com/v4/letter/b/67e7ee/32.png) [@besteer-accents-2](https://community.deriv.com/u/besteer-accents-2)\
**Post date:** [August 21, 2020, 5:11am UTC](https://community.deriv.com/t/deposit-problems/3197/2 "2020-08-21T05:11:40Z")

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I can’t deposit money on my deriv account please why is that?

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**Author:** ![beglare-abridge-2](https://avatars.discourse-cdn.com/v4/letter/b/e480ec/32.png) [@beglare-abridge-2](https://community.deriv.com/u/beglare-abridge-2)\
**Post date:** [August 24, 2020, 10:14am UTC](https://community.deriv.com/t/deposit-problems/3197/3 "2020-08-24T10:14:28Z")

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I have been unable to deposit through my ATM card,pls help

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**Author:** ![boodler-abounds-2](https://avatars.discourse-cdn.com/v4/letter/b/a6a055/32.png) [@boodler-abounds-2](https://community.deriv.com/u/boodler-abounds-2)\
**Post date:** [August 25, 2020, 11:36am UTC](https://community.deriv.com/t/deposit-problems/3197/4 "2020-08-25T11:36:58Z")

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I made a deposit to my deriv account earlier today via Perfect Money and it is yet to reflect on my dashboard.

Please help.

Thank you.

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**Author:** ![arcform-accoils-2](https://avatars.discourse-cdn.com/v4/letter/a/ee59a6/32.png) [@arcform-accoils-2](https://community.deriv.com/u/arcform-accoils-2)\
**Post date:** [August 27, 2020, 8:29pm UTC](https://community.deriv.com/t/deposit-problems/3197/5 "2020-08-27T20:29:07Z")

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i want to deposit but it is showing me Transaction was not successful

**Please note, multiple attempts have been made to process your transaction.**

 

**Unfortunately, these attempts have been unsuccessful and your payment has not been processed.**

 

**Please utilise an alternative payment method and try again please help me. thank you**

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**Author:** ![NazeemaAli](https://avatars.discourse-cdn.com/v4/letter/n/898d66/32.png) [@NazeemaAli](https://community.deriv.com/u/NazeemaAli)\
**Post date:** [September 4, 2020, 2:19am UTC](https://community.deriv.com/t/deposit-problems/3197/6 "2020-09-04T02:19:26Z")

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@beflour-abrotin-2  
If you are receiving an error stating your “your current cashier session has expired. Start again later.”

Please suggest updating the browser or use a different browser.

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**Author:** ![azimuth-absciss-2](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@azimuth-absciss-2](https://community.deriv.com/u/azimuth-absciss-2)\
**Post date:** [September 5, 2020, 6:25pm UTC](https://community.deriv.com/t/deposit-problems/3197/7 "2020-09-05T18:25:33Z")

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Hello please help me, I tried to deposit money with a method of debit card.but it I must contact for assistance.please assist me

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**Author:** ![bedouse-acaroid-2Aus](https://avatars.discourse-cdn.com/v4/letter/b/5f8ce5/32.png) [@bedouse-acaroid-2Aus](https://community.deriv.com/u/bedouse-acaroid-2Aus)\
**Post date:** [September 12, 2020, 11:02am UTC](https://community.deriv.com/t/deposit-problems/3197/8 "2020-09-12T11:02:56Z")

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Please I need help on how to deposit my account,i have tried using debit card but unsuccessful E.G

 ![20200912-112654](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/1X/dc6c0b89722444af39a500c4188172513c6cf2d5.png)

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**Author:** ![anagogy-accourt-2](https://avatars.discourse-cdn.com/v4/letter/a/b5e925/32.png) [@anagogy-accourt-2](https://community.deriv.com/u/anagogy-accourt-2)\
**Post date:** [September 12, 2020, 11:41am UTC](https://community.deriv.com/t/deposit-problems/3197/9 "2020-09-12T11:41:50Z")

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Is there someone attending to all this questions

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**Author:** ![Okay90](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/okay90/32/597_2.png) [@Okay90](https://community.deriv.com/u/Okay90)\
**Post date:** [September 12, 2020, 1:09pm UTC](https://community.deriv.com/t/deposit-problems/3197/10 "2020-09-12T13:09:18Z")

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Same here, I’m having the same issues

 ![Screenshot_20200912-135803](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/1X/8097f9b1bb618bd5f90bdeb178fc8d149e2119e8.png)  
Please @deriv.com do something about it

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**Author:** ![cantimo-abusage-2](https://avatars.discourse-cdn.com/v4/letter/c/ee59a6/32.png) [@cantimo-abusage-2](https://community.deriv.com/u/cantimo-abusage-2)\
**Post date:** [September 12, 2020, 1:46pm UTC](https://community.deriv.com/t/deposit-problems/3197/11 "2020-09-12T13:46:52Z")

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Please help I keep having this exact error…how do I fix it

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**Author:** ![amictus-accoyed-2](https://avatars.discourse-cdn.com/v4/letter/a/67e7ee/32.png) [@amictus-accoyed-2](https://community.deriv.com/u/amictus-accoyed-2)\
**Post date:** [September 14, 2020, 2:09am UTC](https://community.deriv.com/t/deposit-problems/3197/12 "2020-09-14T02:09:39Z")

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Estou tendo o mesmo Problema amigo, porém no Binary .

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**Author:** ![Okay90](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/okay90/32/597_2.png) [@Okay90](https://community.deriv.com/u/Okay90)\
**Post date:** [September 14, 2020, 12:39pm UTC](https://community.deriv.com/t/deposit-problems/3197/13 "2020-09-14T12:39:08Z")

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I doubt it. Caused no response so far in this issues of deposit.

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**Author:** ![cellose-accedes-2](https://avatars.discourse-cdn.com/v4/letter/c/898d66/32.png) [@cellose-accedes-2](https://community.deriv.com/u/cellose-accedes-2)\
**Post date:** [September 14, 2020, 8:30pm UTC](https://community.deriv.com/t/deposit-problems/3197/14 "2020-09-14T20:30:23Z")

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Hello please help me…I want to know what’s the minimum amount required to trade crash 500 index

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**Author:** ![adoxies-accoyld-2](https://avatars.discourse-cdn.com/v4/letter/a/aca169/32.png) [@adoxies-accoyld-2](https://community.deriv.com/u/adoxies-accoyld-2)\
**Post date:** [September 17, 2020, 8:49am UTC](https://community.deriv.com/t/deposit-problems/3197/15 "2020-09-17T08:49:15Z")

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I have the same problem too, please help me out if your problem is fixed

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**Author:** ![astrild-aclinal-2](https://avatars.discourse-cdn.com/v4/letter/a/e274bd/32.png) [@astrild-aclinal-2](https://community.deriv.com/u/astrild-aclinal-2)\
**Post date:** [August 5, 2021, 1:47pm UTC](https://community.deriv.com/t/deposit-problems/3197/16 "2021-08-05T13:47:30Z")

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Estou com problema no email de verificacao porque nao aparece as opcoes de exchange para fazer a retirada do valor para a exchange?

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**Author:** ![buzzing-acquist-2](https://avatars.discourse-cdn.com/v4/letter/b/d78d45/32.png) [@buzzing-acquist-2](https://community.deriv.com/u/buzzing-acquist-2)\
**Post date:** [August 15, 2021, 3:02pm UTC](https://community.deriv.com/t/deposit-problems/3197/17 "2021-08-15T15:02:21Z")

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Ola bom dia, gostaria se possivel alguem mim tirar uma duvida, e q nao to conseguindo operar na minha conta binary, quando eu vou fazer uma entrada dis que minha conta nao ta autorizada a compra de contrato

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**Author:** ![buzzing-acquist-2](https://avatars.discourse-cdn.com/v4/letter/b/d78d45/32.png) [@buzzing-acquist-2](https://community.deriv.com/u/buzzing-acquist-2)\
**Post date:** [August 15, 2021, 3:04pm UTC](https://community.deriv.com/t/deposit-problems/3197/18 "2021-08-15T15:04:15Z")

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alguem pode mim informar se ja aconteceu com alguem?

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**Author:** ![ateeter-accoast-2](https://avatars.discourse-cdn.com/v4/letter/a/94ad74/32.png) [@ateeter-accoast-2](https://community.deriv.com/u/ateeter-accoast-2)\
**Post date:** [August 15, 2021, 6:01pm UTC](https://community.deriv.com/t/deposit-problems/3197/19 "2021-08-15T18:01:06Z")

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Tengo ese mismo problema no refleja mi depósito y se me fue descontado de mi cuenta

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**Author:** ![beltman-abyssal-2](https://avatars.discourse-cdn.com/v4/letter/b/7c8e57/32.png) [@beltman-abyssal-2](https://community.deriv.com/u/beltman-abyssal-2)\
**Post date:** [February 20, 2022, 6:33am UTC](https://community.deriv.com/t/deposit-problems/3197/20 "2022-02-20T06:33:03Z")

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In my case I used VPN, it works

[Next page](https://community.deriv.com/t/deposit-problems/3197.md?page=2)
