# Deposit&withdrawals **URL:** \ **Category:** Payments & Transactions\ **Created:** [August 17, 2020, 6:09am UTC](https://community.deriv.com/t/deposit-withdrawals/2796 "2020-08-17T06:09:14Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![bagwigs-aburban-2](https://avatars.discourse-cdn.com/v4/letter/b/c57346/32.png) [@bagwigs-aburban-2](https://community.deriv.com/u/bagwigs-aburban-2)\ **Post date:** [August 17, 2020, 6:09am UTC](https://community.deriv.com/t/deposit-withdrawals/2796/1 "2020-08-17T06:09:14Z")
My cashier has been down since 11th August.i cant withdraw my money This happened after i used my card to deposit in my friend’s binary account can you please try and assist ---
**Author:** ![alining-acatery-2](https://avatars.discourse-cdn.com/v4/letter/a/f9ae1b/32.png) [@alining-acatery-2](https://community.deriv.com/u/alining-acatery-2)\ **Post date:** [August 25, 2020, 6:24am UTC](https://community.deriv.com/t/deposit-withdrawals/2796/2 "2020-08-25T06:24:43Z")
I am having the same problem. they’ve blocked my cashier.This is so stressful and frustrating. Why didn’t they have all these issues when we were depositing the money. As long as they get the money there are no issues. ---
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [January 8, 2022, 10:35am UTC](https://community.deriv.com/t/deposit-withdrawals/2796/3 "2022-01-08T10:35:37Z")
Hi @bagwigs-aburban-2 @alining-acatery-2 please be informed that sharing payment methods is strictly prohibited on our platform thus your account has been cashier locked. For instant assistance please contact us via LiveChat. We will be happy to assist you and resolve any issues as quickly as possible. ---
**Author:** ![beaters-abraids-2](https://avatars.discourse-cdn.com/v4/letter/b/cc9497/32.png) [@beaters-abraids-2](https://community.deriv.com/u/beaters-abraids-2)\ **Post date:** [March 15, 2023, 7:51am UTC](https://community.deriv.com/t/deposit-withdrawals/2796/4 "2023-03-15T07:51:06Z")
I did. a deposit but not reflecting on my account Time. 09.12 Handle .Dzunisani Reference 35544339 ---
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [March 15, 2023, 10:00am UTC](https://community.deriv.com/t/deposit-withdrawals/2796/5 "2023-03-15T10:00:57Z")
Hi @beaters-abraids-2, we regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)** > > Trading platforms designed with you in mind. ---
**Author:** ![abruzzi-affears-2](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@abruzzi-affears-2](https://community.deriv.com/u/abruzzi-affears-2)\ **Post date:** [March 22, 2023, 6:56pm UTC](https://community.deriv.com/t/deposit-withdrawals/2796/6 "2023-03-22T18:56:01Z")
Hice un depósito y no se ve reflejado, a dónde se fue ese dinero? Cuándo lo tendré en mi cuenta deriv? Transacción por Airtm CR5087362. Espero agilicen solución. Gracias. ---
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [March 23, 2023, 9:25am UTC](https://community.deriv.com/t/deposit-withdrawals/2796/7 "2023-03-23T09:25:25Z")
Hola @abruzzi-affears-2, lamentamos notar esto. Nuestro servicio de atención al cliente está disponible las 24 horas, los 7 días de la semana, comuníquese con nosotros a través de LiveChat para obtener una mejor asistencia y protección de los datos de su cuenta. Trabajaremos con usted para resolver cualquier problema lo más rápido posible. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)** > > Trading platforms designed with you in mind. ---
**Author:** ![abruzzi-affears-2](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@abruzzi-affears-2](https://community.deriv.com/u/abruzzi-affears-2)\ **Post date:** [March 29, 2023, 2:47am UTC](https://community.deriv.com/t/deposit-withdrawals/2796/8 "2023-03-29T02:47:31Z")
Ya habia hecho el intento por el livechat lamentablemente es en ingles y no veo como ingresar por las opciones que permite ---
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [March 29, 2023, 9:33am UTC](https://community.deriv.com/t/deposit-withdrawals/2796/9 "2023-03-29T09:33:36Z")
Hola @abruzzi-affears-2, la única forma de contactarnos es a través de LiveChat. Para asistir mejor su caso, por favor contáctenos a través de LiveChat. ---
**Author:** ![abruzzi-affears-2](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@abruzzi-affears-2](https://community.deriv.com/u/abruzzi-affears-2)\ **Post date:** [April 4, 2023, 4:21pm UTC](https://community.deriv.com/t/deposit-withdrawals/2796/10 "2023-04-04T16:21:26Z")
Es que no lo entiendo en ingles. Por favor colaboreme!! ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [April 5, 2023, 2:46am UTC](https://community.deriv.com/t/deposit-withdrawals/2796/11 "2023-04-05T02:46:01Z")
> [@abruzzi-affears-2](#): > > Es que no lo entiendo en ingles. Por favor colaboreme!! Hola, @abruzzi-affears-2 . Gracias por contactarnos aquí. Tenga en cuenta que puede solicitar chat en vivo para chatear en su idioma preferido con el agente. El equipo de soporte le ayudará en consecuencia.