# deposit & withdrawl

**URL:** <https://community.deriv.com/t/deposit-withdrawl/17146>\
**Category:** Payments & Transactions\
**Created:** [September 11, 2021, 9:24am UTC](https://community.deriv.com/t/deposit-withdrawl/17146 "2021-09-11T09:24:00Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![barytes-acrider-2](https://avatars.discourse-cdn.com/v4/letter/b/34f0e0/32.png) [@barytes-acrider-2](https://community.deriv.com/u/barytes-acrider-2)\
**Post date:** [September 11, 2021, 9:24am UTC](https://community.deriv.com/t/deposit-withdrawl/17146/1 "2021-09-11T09:24:00Z")

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i provided all the documents required to register my account this afternoon after that my drivers license and the electricity bill of my house were pai and even after my account was registerd i still could not transfer money from my account plese check my email account but there is nothing in the email account please help me

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**Author:** ![blowses-abaiser-5](https://avatars.discourse-cdn.com/v4/letter/b/439d5e/32.png) [@blowses-abaiser-5](https://community.deriv.com/u/blowses-abaiser-5)\
**Post date:** [September 13, 2021, 3:53pm UTC](https://community.deriv.com/t/deposit-withdrawl/17146/2 "2021-09-13T15:53:10Z")

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Hi, I havent got withdraw for 120$, the payment request was sent on 08.18. Please explain reasons.