# deposit **URL:** \ **Category:** Payments & Transactions\ **Created:** [July 28, 2020, 11:04am UTC](https://community.deriv.com/t/deposit/523 "2020-07-28T11:04:45Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![camused-acaudal-2](https://avatars.discourse-cdn.com/v4/letter/c/cdc98d/32.png) [@camused-acaudal-2](https://community.deriv.com/u/camused-acaudal-2)\ **Post date:** [July 28, 2020, 11:04am UTC](https://community.deriv.com/t/deposit/523/1 "2020-07-28T11:04:45Z")
MY DEPOSIT IS STILL NOT REFLECTING ON MY BINARY ACCOUNT, PLEASE HELP ---
**Author:** ![aigrets-acacine-2](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@aigrets-acacine-2](https://community.deriv.com/u/aigrets-acacine-2)\ **Post date:** [July 28, 2020, 11:07am UTC](https://community.deriv.com/t/deposit/523/2 "2020-07-28T11:07:01Z")
Same here which method did you use? ---
**Author:** ![camused-acaudal-2](https://avatars.discourse-cdn.com/v4/letter/c/cdc98d/32.png) [@camused-acaudal-2](https://community.deriv.com/u/camused-acaudal-2)\ **Post date:** [July 28, 2020, 11:09am UTC](https://community.deriv.com/t/deposit/523/3 "2020-07-28T11:09:00Z")
MY CARD AND I DID IT ON FRIDAY MY BANK SAY IT WAS DONE SUCCESSFUL, THEY SHOULD CHECK BY THERE SIDE BUT THEY SAID THEY’LL COME BACK TO ME BUT THEY NEVER CAME BACK TO ME. I DID MINE THE 24/07/2020 ALREADY AND YOU? ---
**Author:** ![aigrets-acacine-2](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@aigrets-acacine-2](https://community.deriv.com/u/aigrets-acacine-2)\ **Post date:** [July 28, 2020, 11:15am UTC](https://community.deriv.com/t/deposit/523/4 "2020-07-28T11:15:01Z")
Did mine today using zingpay. I got a notification that the transaction was successful, and also confirmed with my bank. However it is not credited in my trading account. I have send the bank statement and proof of payment ---
**Author:** ![camused-acaudal-2](https://avatars.discourse-cdn.com/v4/letter/c/cdc98d/32.png) [@camused-acaudal-2](https://community.deriv.com/u/camused-acaudal-2)\ **Post date:** [July 28, 2020, 11:45am UTC](https://community.deriv.com/t/deposit/523/5 "2020-07-28T11:45:04Z")
DO YOU MAYBE HAVE CONTACT DETAILS SO THAT CAN GET HOLD OF SOMEONE THAT WORKS AT BINARY? ---
**Author:** ![aigrets-acacine-2](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@aigrets-acacine-2](https://community.deriv.com/u/aigrets-acacine-2)\ **Post date:** [July 28, 2020, 12:05pm UTC](https://community.deriv.com/t/deposit/523/6 "2020-07-28T12:05:30Z")
I used the live chat, after speaking to a bot, you press wait long then they’ll referto any available agent. ---
**Author:** ![anarcho-abwatts-2](https://avatars.discourse-cdn.com/v4/letter/a/aca169/32.png) [@anarcho-abwatts-2](https://community.deriv.com/u/anarcho-abwatts-2)\ **Post date:** [July 28, 2020, 1:27pm UTC](https://community.deriv.com/t/deposit/523/7 "2020-07-28T13:27:43Z")
I also got the similar problem ---
**Author:** ![annsibi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/annsibi/32/680_2.png) [@annsibi](https://community.deriv.com/u/annsibi)\ **Post date:** [July 29, 2020, 9:50am UTC](https://community.deriv.com/t/deposit/523/8 "2020-07-29T09:50:15Z")
If the deposit amount was debited from your account and yet to reflect on your Binary/Deriv account, please check after 24 hours/1 working day. If there are still no funds reflected on your [Statement](https://app.deriv.com/reports/statement) section, you may contact us via [LiveChat](https://deriv.com/contact-us/) and submit your proof of transfer via the platform. We will check and credit it manually for you. ---
**Author:** ![candela-abstain-2](https://avatars.discourse-cdn.com/v4/letter/c/5fc32e/32.png) [@candela-abstain-2](https://community.deriv.com/u/candela-abstain-2)\ **Post date:** [August 7, 2020, 4:58pm UTC](https://community.deriv.com/t/deposit/523/9 "2020-08-07T16:58:48Z")
Pls help me with deposit ---
**Author:** ![asperly-accloys-2](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@asperly-accloys-2](https://community.deriv.com/u/asperly-accloys-2)\ **Post date:** [April 19, 2021, 3:48pm UTC](https://community.deriv.com/t/deposit/523/10 "2021-04-19T15:48:26Z")
Has anyone’s issues been solved? ---
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [January 22, 2022, 9:35am UTC](https://community.deriv.com/t/deposit/523/11 "2022-01-22T09:35:42Z")
For instant assistance please contact us via LiveChat. We will be happy to assist you and resolve any issues as quickly as possible. ---
**Author:** ![catalos-acroter-2](https://avatars.discourse-cdn.com/v4/letter/c/b9e5f3/32.png) [@catalos-acroter-2](https://community.deriv.com/u/catalos-acroter-2)\ **Post date:** [March 6, 2024, 1:42pm UTC](https://community.deriv.com/t/deposit/523/12 "2024-03-06T13:42:41Z")
Mi Deposito no se ve reflejado en mi cuenta de dery ---
**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Post date:** [March 18, 2024, 4:49am UTC](https://community.deriv.com/t/deposit/523/13 "2024-03-18T04:49:58Z")
Hola @catalos-acroter-2 , nos disculpamos por cualquier inconveniente causado. Gracias por permitirnos investigar más a fondo sus comentarios. Nos complace informarle que el problema se ha resuelto a su favor. Si tiene más problemas, no dude en contactarnos a través de LiveChat o WhatsApp. ¡Gracias por su comprensión! [https://deriv.com/help-center/](https://deriv.com/help-center/)