# Deposited money but does not appear on my deriv account
**URL:** https://community.deriv.com/t/deposited-money-but-does-not-appear-on-my-deriv-account/88119
**Category:** General Discussion
**Created:** [May 3, 2025, 11:04pm UTC](https://community.deriv.com/t/deposited-money-but-does-not-appear-on-my-deriv-account/88119 "2025-05-03T23:04:14Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@buzukia-acaleph-2](https://community.deriv.com/u/buzukia-acaleph-2)
#### Post date: [May 3, 2025, 11:04pm UTC](https://community.deriv.com/t/deposited-money-but-does-not-appear-on-my-deriv-account/88119/1 "2025-05-03T23:04:14Z")
I deposited money on Friday, and it still doesn’t appear on my deriv account.
I created a ticket for agents to help me, and i have been waiting. Please help.
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### Author:  [@antisex-alaskan-2](https://community.deriv.com/u/antisex-alaskan-2)
#### Post date: [May 5, 2025, 8:58am UTC](https://community.deriv.com/t/deposited-money-but-does-not-appear-on-my-deriv-account/88119/2 "2025-05-05T08:58:26Z")
I have deposited yesterday in my account but doesn’t seen my deposit
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### Author:  [@buzukia-acaleph-2](https://community.deriv.com/u/buzukia-acaleph-2)
#### Post date: [May 5, 2025, 9:20am UTC](https://community.deriv.com/t/deposited-money-but-does-not-appear-on-my-deriv-account/88119/3 "2025-05-05T09:20:38Z")
This seems to be a pattern now. @Derivdotcom please fix this.
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### Author:  [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)
#### Post date: [May 8, 2025, 12:36pm UTC](https://community.deriv.com/t/deposited-money-but-does-not-appear-on-my-deriv-account/88119/4 "2025-05-08T12:36:58Z")
Hi, @buzukia-acaleph-2 Thank you for posting in community. Upon checking, the respective team has responded to you via the ticket created on the issue resolution. We recommend you refer to the ticket for further clarification. Thank you.
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### Author:  [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)
#### Post date: [May 8, 2025, 12:40pm UTC](https://community.deriv.com/t/deposited-money-but-does-not-appear-on-my-deriv-account/88119/5 "2025-05-08T12:40:25Z")
Hi, @antisex-alaskan-2 Thank you for posting in the community. Please be informed that the respective team has emailed to you on the issue faced for them to further assist accordingly. We suggest to check on the email and revert with the necessary details. Thank you.
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### Author:  [@buzukia-acaleph-2](https://community.deriv.com/u/buzukia-acaleph-2)
#### Post date: [May 8, 2025, 1:03pm UTC](https://community.deriv.com/t/deposited-money-but-does-not-appear-on-my-deriv-account/88119/6 "2025-05-08T13:03:55Z")
I got help. I posted on Tuesday thanking deriv team for sorting out my issue.
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### Author:  [@Erika\_deriv](https://community.deriv.com/u/Erika_deriv)
#### Post date: [May 9, 2025, 5:47pm UTC](https://community.deriv.com/t/deposited-money-but-does-not-appear-on-my-deriv-account/88119/7 "2025-05-09T17:47:09Z")
Hi @buzukia-acaleph-2! Thank you so much for confirming that the issue has been solved. We’re glad our support team was able to help you. Please don’t hesitate to get back to us should you have any concerns or doubts.
> **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)**
>
> Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat.
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### Author:  [@agonium-adossee-2](https://community.deriv.com/u/agonium-adossee-2)
#### Post date: [September 1, 2025, 1:58pm UTC](https://community.deriv.com/t/deposited-money-but-does-not-appear-on-my-deriv-account/88119/8 "2025-09-01T13:58:29Z")
DID YOU GET YOUR MONEY BACK BRO???
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### Author:  [@agonium-adossee-2](https://community.deriv.com/u/agonium-adossee-2)
#### Post date: [September 1, 2025, 2:00pm UTC](https://community.deriv.com/t/deposited-money-but-does-not-appear-on-my-deriv-account/88119/9 "2025-09-01T14:00:22Z")
SO BASICALLY DERIV ARE SCAMMERS??
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### Author:  [@Erika\_deriv](https://community.deriv.com/u/Erika_deriv)
#### Post date: [September 3, 2025, 8:29pm UTC](https://community.deriv.com/t/deposited-money-but-does-not-appear-on-my-deriv-account/88119/10 "2025-09-03T20:29:26Z")
Hi @agonium-adossee-2,
We understand your concerns and take them seriously. At Deriv, we operate with full transparency and are regulated by multiple international authorities. If you have any specific issues or concerns, we’re keen to address them directly. Please contact our support team via DM, and let’s talk about it. Your trust and security are our top priorities.