# Deposited not credited to my account

**URL:** <https://community.deriv.com/t/deposited-not-credited-to-my-account/89129>\
**Category:** Deriv P2P\
**Tags:** account\
**Created:** [February 8, 2026, 9:50am UTC](https://community.deriv.com/t/deposited-not-credited-to-my-account/89129 "2026-02-08T09:50:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bicycle-agonied-2](https://avatars.discourse-cdn.com/v4/letter/b/c6cbf5/32.png) [@bicycle-agonied-2](https://community.deriv.com/u/bicycle-agonied-2)\
**Post date:** [February 8, 2026, 9:50am UTC](https://community.deriv.com/t/deposited-not-credited-to-my-account/89129/1 "2026-02-08T09:50:26Z")

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Hello have deposited some amount via deriv m pesa option but the fund doesn’t reflect in my accoount noow is 2 days the live chat option is not even responding both even via WhatsApp

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/3/3f75af40fda524d88f80027b2f3678de5a8992f5.png) [@system](https://community.deriv.com/u/system)\
**Post date:** [February 8, 2026, 9:50am UTC](https://community.deriv.com/t/deposited-not-credited-to-my-account/89129/2 "2026-02-08T09:50:26Z")

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Thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via live chat or WhatsApp, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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