# Deriv Go interface: Cashier **URL:** https://community.deriv.com/t/deriv-go-interface-cashier/37976 **Category:** Trading Platforms **Created:** [October 17, 2022, 8:02am UTC](https://community.deriv.com/t/deriv-go-interface-cashier/37976 "2022-10-17T08:02:58Z") **Posts on this page:** 17 **Page:** 1
### Author: ![Deriv\_adminN5](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn5/32/5126_2.png) [@Deriv\_adminN5](https://community.deriv.com/u/Deriv_adminN5) #### Post date: [October 17, 2022, 8:02am UTC](https://community.deriv.com/t/deriv-go-interface-cashier/37976/1 "2022-10-17T08:02:58Z")
Hello Deriv Community, We have released our Deriv GO interface, divided into a few tabs: [Home](https://community.deriv.com/t/deriv-go-interface-home/37972), [Markets](https://community.deriv.com/t/deriv-go-interface-markets/37970), [Trade](https://community.deriv.com/t/deriv-go-interface-trade/37974), [Positions](https://community.deriv.com/t/deriv-go-interface-positions/37975), and [Cashier](https://community.deriv.com/t/deriv-go-interface-cashier/37976). You may find these at the bottom of the screen. The Cashier section interface will look like the below image. Some payment methods may or may not be available depending on the country of residence. The interface may differ for this reason. ![Cashier section](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/d/da8ec1e18ce77e26f2722ec42bace147a6cbf7d9.png) This section provides you with quick access to deposit, withdraw, and transfer (between your accounts) as well as payment agents (deposit/withdraw). We hope this information is useful and feel free to reply to this thread should you have any feedback regarding our Deriv Go application. Thank you! 🌟 > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)** > > Trading platforms designed with you in mind. ---
### Author: ![Deriv\_adminN5](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn5/32/5126_2.png) [@Deriv\_adminN5](https://community.deriv.com/u/Deriv_adminN5) #### Post date: [October 18, 2022, 5:35am UTC](https://community.deriv.com/t/deriv-go-interface-cashier/37976/2 "2022-10-18T05:35:11Z")
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### Author: ![bicetyl-aguador-2](https://avatars.discourse-cdn.com/v4/letter/b/85e7bf/32.png) [@bicetyl-aguador-2](https://community.deriv.com/u/bicetyl-aguador-2) #### Post date: [February 10, 2024, 7:21am UTC](https://community.deriv.com/t/deriv-go-interface-cashier/37976/3 "2024-02-10T07:21:40Z")
I have made 2 withdraws and I have not received any payment yet ---
### Author: ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv) #### Post date: [February 18, 2024, 5:52am UTC](https://community.deriv.com/t/deriv-go-interface-cashier/37976/4 "2024-02-18T05:52:38Z")
Hi @bicetyl-aguador-2 , we apologize for any inconvenience caused. Thank you for allowing us to investigate your feedback further. We’re pleased to inform you that the issue has been resolved in your favor. If you encounter any further problems, please don’t hesitate to contact us via LiveChat or WhatsApp. Thank you for your understanding! > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)** > > Trading platforms designed with you in mind. ---
### Author: ![behears-aidable-2](https://avatars.discourse-cdn.com/v4/letter/b/6de8d8/32.png) [@behears-aidable-2](https://community.deriv.com/u/behears-aidable-2) #### Post date: [May 4, 2024, 10:57pm UTC](https://community.deriv.com/t/deriv-go-interface-cashier/37976/5 "2024-05-04T22:57:55Z")
my cashier is currently locked and i would like to unlock it ---
### Author: ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv) #### Post date: [May 7, 2024, 2:58am UTC](https://community.deriv.com/t/deriv-go-interface-cashier/37976/6 "2024-05-07T02:58:35Z")
Hello @behears-aidable-2 , we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you! > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)** > > Trading platforms designed with you in mind. ---
### Author: ![britzka-abandum-4](https://avatars.discourse-cdn.com/v4/letter/b/b5a626/32.png) [@britzka-abandum-4](https://community.deriv.com/u/britzka-abandum-4) #### Post date: [June 12, 2024, 3:19pm UTC](https://community.deriv.com/t/deriv-go-interface-cashier/37976/7 "2024-06-12T15:19:08Z")
Hey my cashier is currently locked I would like to unlock it ---
### Author: ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv) #### Post date: [June 13, 2024, 1:33am UTC](https://community.deriv.com/t/deriv-go-interface-cashier/37976/8 "2024-06-13T01:33:37Z")
Hi @britzka-abandum-4, thank you for joining our community! 😃 We are sorry to hear that you have an issue with your account. Upon checking, our team has reached out to you via email. Kindly reply to the email (77XXZ) and our team will assist you accordingly. Hope this clarifies. If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)** > > Trading platforms designed with you in mind. ---
### Author: ![ballets-acquent-2](https://avatars.discourse-cdn.com/v4/letter/b/35a633/32.png) [@ballets-acquent-2](https://community.deriv.com/u/ballets-acquent-2) #### Post date: [July 2, 2024, 10:02am UTC](https://community.deriv.com/t/deriv-go-interface-cashier/37976/9 "2024-07-02T10:02:36Z")
my cashier is currently locked and i would like to unlock it ---
### Author: ![ballets-acquent-2](https://avatars.discourse-cdn.com/v4/letter/b/35a633/32.png) [@ballets-acquent-2](https://community.deriv.com/u/ballets-acquent-2) #### Post date: [July 2, 2024, 10:08am UTC](https://community.deriv.com/t/deriv-go-interface-cashier/37976/10 "2024-07-02T10:08:51Z")
Hello my cashier is currently locked and i would like to unlock it. It’s been 3 weeks now and all required documents were sent. ---
### Author: ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv) #### Post date: [July 2, 2024, 11:33am UTC](https://community.deriv.com/t/deriv-go-interface-cashier/37976/11 "2024-07-02T11:33:59Z")
Hi @ballets-acquent-2 , we are sorry to hear this. Kindly be informed that your case is currently being handled by the relevant team. You may expect a reply from us soon via the email JBVQW, within 1-2 working days. Your patience and understanding is highly appreciated. We hope this clarifies. If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)** > > Trading platforms designed with you in mind. ---
### Author: ![bemused-affraps-2](https://avatars.discourse-cdn.com/v4/letter/b/6de8d8/32.png) [@bemused-affraps-2](https://community.deriv.com/u/bemused-affraps-2) #### Post date: [July 29, 2024, 8:38pm UTC](https://community.deriv.com/t/deriv-go-interface-cashier/37976/12 "2024-07-29T20:38:55Z")
Hi. My cashier is blocked and I would like to deposit ---
### Author: ![agreers-airbags-2](https://avatars.discourse-cdn.com/v4/letter/a/6a8cbe/32.png) [@agreers-airbags-2](https://community.deriv.com/u/agreers-airbags-2) #### Post date: [July 30, 2024, 8:47am UTC](https://community.deriv.com/t/deriv-go-interface-cashier/37976/13 "2024-07-30T08:47:11Z")
I need new cashier my cashier is closed ---
### Author: ![bilgier-aldazin-2](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@bilgier-aldazin-2](https://community.deriv.com/u/bilgier-aldazin-2) #### Post date: [November 17, 2024, 2:28pm UTC](https://community.deriv.com/t/deriv-go-interface-cashier/37976/14 "2024-11-17T14:28:35Z")
My cashier is blocked ---
### Author: ![bolides-aldoses-2](https://avatars.discourse-cdn.com/v4/letter/b/48db29/32.png) [@bolides-aldoses-2](https://community.deriv.com/u/bolides-aldoses-2) #### Post date: [November 25, 2024, 8:04pm UTC](https://community.deriv.com/t/deriv-go-interface-cashier/37976/15 "2024-11-25T20:04:21Z")
Hie , please help me my cashier is locked and its been a week since my documents were proved , can you please help me to unlock it ---
### Author: ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv) #### Post date: [December 3, 2024, 12:41pm UTC](https://community.deriv.com/t/deriv-go-interface-cashier/37976/16 "2024-12-03T12:41:46Z")
Hi @bolides-aldoses-2 , we apologize for the inconvenience caused. Thank you for allowing us to investigate your feedback further. We’re pleased to inform you that the issue has been resolved in your favor. If you encounter any further problems, please don’t hesitate to contact us via LiveChat or WhatsApp. Thank you for your understanding! > **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)** > > Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat. ---
### Author: ![bygones-ajutage-2](https://avatars.discourse-cdn.com/v4/letter/b/7ab992/32.png) [@bygones-ajutage-2](https://community.deriv.com/u/bygones-ajutage-2) #### Post date: [February 4, 2025, 11:50pm UTC](https://community.deriv.com/t/deriv-go-interface-cashier/37976/17 "2025-02-04T23:50:30Z")
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