# Deriv MT5 Login error: Authorization failed (Invalid Account) error message **URL:** \ **Category:** FAQ\ **Tags:** mt5\ **Created:** [March 17, 2023, 6:50am UTC](https://community.deriv.com/t/deriv-mt5-login-error-authorization-failed-invalid-account-error-message/50035 "2023-03-17T06:50:14Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\ **Post date:** [March 17, 2023, 6:50am UTC](https://community.deriv.com/t/deriv-mt5-login-error-authorization-failed-invalid-account-error-message/50035/1 "2023-03-17T06:50:14Z")
Dear Deriv Community members, ![Error Image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/9902a99de3c61d4a8fa7e5482282fe52ccdf1b82.jpeg) `Authorization failed or Invalid account` error message is commonly seen when you have entered incorrect login information. This includes either an incorrect Deriv MT5 login ID, server, or password. **The error message of your MT5 will be shown in the journal section:** ![image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/6/61a7d91de134cc5b9ff43995e661a0f2c3f2a456.png) You may easily find your DMT5 account login information in the CFDs section of the Trader’s Hub [here](https://app.deriv.com/appstore/traders-hub). Click on the **Open** button to see your login information for the Deriv MT5 account ![image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/c/c76408d25e99d5940a1f661a5279a3c7a56616ba.png) ![image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/5/59a967e041315f5f639ad63077840f8d835875e9.jpeg) **Use the right server** If you are trying to log into your MT5 platform and receiving an error of “Authentication Failed” despite using the correct account number & password, it could be due to the server you are using to access the account. Please refer to the [Trader’s Hub](https://app.deriv.com/appstore/traders-hub) to see the correct servers to use. Select the server corresponding to your chosen company. For example, if you choose **BVI** , options include **DerivBVI-Server, DerivBVI-Server-02, and DerivBVI-Server-03** for real accounts, and Deriv-Demo for demo accounts. If you don’t remember your Deriv MT5 password, don’t be alarmed, you can change it [here](https://app.deriv.com/account/passwords) and follow the guide to reset your password. If you would like to know how to reset/change your Deriv MT5 password, you may go ahead are refer to this post: > [@Change Deriv MT5/Deriv X Trading Password (Deriv)](https://community.deriv.com/t/change-dmt5-deriv-x-trading-password-deriv/28380): > > Hello Deriv Community, Please follow the steps below in order to change your Deriv MT5/Deriv X password. 1- Open the Password change page here [Deriv App | Deriv](https://app.deriv.com/account/passwords) 2- You’ll see 3 options, Deriv Password, Deriv MT5 Password, or Deriv X Password. If you wish to change your Deriv MT5 password or Deriv X password, please click the “Change Password” button. 3- Please check your email box and click on the link received. 4- Now type your new Password. 5- Done! Now y… We hope this information serves as your guide when logging in to your Deriv MT5 account. 😄 If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp. > **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)** > > Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat. ---
**Author:** ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\ **Post date:** [March 17, 2023, 6:52am UTC](https://community.deriv.com/t/deriv-mt5-login-error-authorization-failed-invalid-account-error-message/50035/2 "2023-03-17T06:52:16Z")
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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/3/3f75af40fda524d88f80027b2f3678de5a8992f5.png) [@system](https://community.deriv.com/u/system)\ **Post date:** [June 23, 2026, 7:58am UTC](https://community.deriv.com/t/deriv-mt5-login-error-authorization-failed-invalid-account-error-message/50035/3 "2026-06-23T07:58:35Z")
¡Gracias por unirse a la comunidad! Lamentamos escuchar eso. Sin embargo, necesitamos investigar su situación. Por lo tanto, le pedimos que nos contacte a través del chat en vivo o WhatsApp para que podamos brindarle un mejor servicio y garantizar la protección de los datos de su cuenta. Trabajaremos con usted para resolver cualquier problema lo antes posible. > **[Centro de ayuda | Preguntas frecuentes | Deriv](https://deriv.com/es/help-centre)** > > ¿Tiene preguntas sobre su cuenta de trading, sobre cómo funcionan nuestras plataformas de trading o sobre el trading? Lea nuestras preguntas frecuentes o contáctenos a través del Live Chat en Deriv.