# DERIV SERVERS DOWN!!!

**URL:** <https://community.deriv.com/t/deriv-servers-down/48011>\
**Category:** Payments & Transactions\
**Created:** [February 26, 2023, 1:37am UTC](https://community.deriv.com/t/deriv-servers-down/48011 "2023-02-26T01:37:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![amorant-afdecho-2](https://avatars.discourse-cdn.com/v4/letter/a/7ea924/32.png) [@amorant-afdecho-2](https://community.deriv.com/u/amorant-afdecho-2)\
**Post date:** [February 26, 2023, 1:37am UTC](https://community.deriv.com/t/deriv-servers-down/48011/1 "2023-02-26T01:37:13Z")

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I HAVE AN OPEN TRADE AND CANNOT ACCESS MY ACCOUNT AS THE DERIV SERVERS ARE DOWN. DERIV WILL REIMBURSE ME FOR ANY LOSSES OR I WILL PURSUE LEGAL MEASURES!!! SOUTH AFRICA SUPPORTS DERIV MASSIVELY AND I WILL MAKE SURE YOU DO NOT SIGN A SINGLE CLIENT IN SA EVER AGAIN!!!

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**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Post date:** [February 26, 2023, 3:52am UTC](https://community.deriv.com/t/deriv-servers-down/48011/2 "2023-02-26T03:52:55Z")

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Hi @amorant-afdecho-2 , thank you for joining the community! We would like to apologize for the inconvenience you have experienced today. Kindly be informed that there is a weekly maintenance for the MT5 platform.

You may check our Community article below for more information on the weekly maintenance.

> [@MT5 weekly maintenance](https://community.deriv.com/t/mt5-weekly-maintenance/31299):
>
> Hello Deriv Community, Do you know that we have weekly server maintenance every Sunday? This is to ensure that we deliver top-notch service to our clients. Following this, you may need to plan your trading activities in advance. The weekly maintenance will take approximately 2 hours to complete and service may be disrupted during this time. This information is also shared in your Trader’s hub [here](https://app.deriv.com/appstore/traders-hub). Please click on Trade button: If you have any questions, …

If your trades are affected, kindly contact us via Live Chat and we will be more than happy to assist you.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.8881013.1104543695.1677375086-735896514.1640585798)**
>
> Trading platforms designed with you in mind.