# deriv x platform not responding

**URL:** <https://community.deriv.com/t/deriv-x-platform-not-responding/59109>\
**Category:** Trading Platforms\
**Created:** [June 19, 2023, 9:24am UTC](https://community.deriv.com/t/deriv-x-platform-not-responding/59109 "2023-06-19T09:24:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![avidous-admixes-2](https://avatars.discourse-cdn.com/v4/letter/a/5fc32e/32.png) [@avidous-admixes-2](https://community.deriv.com/u/avidous-admixes-2)\
**Post date:** [June 19, 2023, 9:24am UTC](https://community.deriv.com/t/deriv-x-platform-not-responding/59109/1 "2023-06-19T09:24:27Z")

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deriv does not respond when i change to daily, only shows me a couple of days and i cannot go into settings either

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**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [June 19, 2023, 1:08pm UTC](https://community.deriv.com/t/deriv-x-platform-not-responding/59109/2 "2023-06-19T13:08:03Z")

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Dear @avidous-admixes-2, Thank you for joining the community. We are sorry for this inconvenience. Please note that we would need to check further on your issue. Kindly reach out to us via LiveChat for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
> Trading platforms designed with you in mind.
