# Derive P2P Disputes

**URL:** <https://community.deriv.com/t/derive-p2p-disputes/40584>\
**Category:** Deriv P2P\
**Created:** [December 4, 2022, 1:27pm UTC](https://community.deriv.com/t/derive-p2p-disputes/40584 "2022-12-04T13:27:08Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![caesura-acronyc-2](https://avatars.discourse-cdn.com/v4/letter/c/e68b1a/32.png) [@caesura-acronyc-2](https://community.deriv.com/u/caesura-acronyc-2)\
**Post date:** [December 4, 2022, 1:27pm UTC](https://community.deriv.com/t/derive-p2p-disputes/40584/1 "2022-12-04T13:27:08Z")

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Why doesn’t Deriv support apply some restrictions on Buyers/sellers who mark orders as paid yet they don’t complete payment??

Such user should have some restrictions once the dispute is against them some that these cases can be reduced.

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**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [December 5, 2022, 4:40pm UTC](https://community.deriv.com/t/derive-p2p-disputes/40584/2 "2022-12-05T16:40:58Z")

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Dear @caesura-acronyc-2 we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
> Trading platforms designed with you in mind.

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**Author:** ![cabouca-acclaim-2](https://avatars.discourse-cdn.com/v4/letter/c/ad7895/32.png) [@cabouca-acclaim-2](https://community.deriv.com/u/cabouca-acclaim-2)\
**Post date:** [March 22, 2023, 8:39am UTC](https://community.deriv.com/t/derive-p2p-disputes/40584/3 "2023-03-22T08:39:08Z")

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Morning i am following up on my Dispute i raised yesterday for $15 which is yet to be credited back in the account

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**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [March 22, 2023, 9:22am UTC](https://community.deriv.com/t/derive-p2p-disputes/40584/4 "2023-03-22T09:22:34Z")

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Hi @cabouca-acclaim-2 we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
> Trading platforms designed with you in mind.

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**Author:** ![chasmed-acajous-2](https://avatars.discourse-cdn.com/v4/letter/c/919ad9/32.png) [@chasmed-acajous-2](https://community.deriv.com/u/chasmed-acajous-2)\
**Post date:** [March 26, 2023, 7:28am UTC](https://community.deriv.com/t/derive-p2p-disputes/40584/5 "2023-03-26T07:28:02Z")

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Hello am also a victim, someone is not sending money to me after i have sold my usd

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**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Post date:** [March 27, 2023, 4:04am UTC](https://community.deriv.com/t/derive-p2p-disputes/40584/6 "2023-03-27T04:04:57Z")

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Dear @chasmed-acajous-2, thank you for joining our community! We are sorry to hear this. To assist you further in regards to your case, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.258471434.1258686965.1679792746-817626789.1679792746)**
>
> Trading platforms designed with you in mind.

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**Author:** ![berskin-adapter-2](https://avatars.discourse-cdn.com/v4/letter/b/e47774/32.png) [@berskin-adapter-2](https://community.deriv.com/u/berskin-adapter-2)\
**Post date:** [February 23, 2024, 6:15pm UTC](https://community.deriv.com/t/derive-p2p-disputes/40584/7 "2024-02-23T18:15:18Z")

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Fiz o pedido de saque por P2P e a pessoa me chamou no whatsapp, pediu pra eu liberar o valor mas ela não me enviou o dinheiro, me bloqueou no whatsapp, e o dinheiro sumiu na minha conta

 ![Screenshot_20240223-123831](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/4/46e789d371d805c4587ad2b38539fe365198d811.png)

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**Author:** ![bhaigan-agarics-2](https://avatars.discourse-cdn.com/v4/letter/b/b5ac83/32.png) [@bhaigan-agarics-2](https://community.deriv.com/u/bhaigan-agarics-2)\
**Post date:** [March 31, 2024, 3:16am UTC](https://community.deriv.com/t/derive-p2p-disputes/40584/8 "2024-03-31T03:16:46Z")

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My order is in despute , someone update his status that money is paid but i didn’t receive nor he provide any proof of money , now my order is in despute . several times i contact in live chat but no response from investigation team

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**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Post date:** [March 31, 2024, 8:47am UTC](https://community.deriv.com/t/derive-p2p-disputes/40584/9 "2024-03-31T08:47:51Z")

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Hi @bhaigan-agarics-2 , we apologize for any inconvenience caused. Thank you for allowing us to investigate your feedback further. We’re pleased to inform you that the issue has been resolved in your favor. If you encounter any further problems, please don’t hesitate to contact us via LiveChat or WhatsApp. Thank you for your understanding!

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
> Trading platforms designed with you in mind.

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**Author:** ![bebaron-akmudar-2](https://avatars.discourse-cdn.com/v4/letter/b/3ec8ea/32.png) [@bebaron-akmudar-2](https://community.deriv.com/u/bebaron-akmudar-2)\
**Post date:** [July 11, 2024, 6:42am UTC](https://community.deriv.com/t/derive-p2p-disputes/40584/10 "2024-07-11T06:42:33Z")

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Hi,my order is in dispute,kindly reverse the money back in my account

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**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Post date:** [July 14, 2024, 10:36am UTC](https://community.deriv.com/t/derive-p2p-disputes/40584/11 "2024-07-14T10:36:51Z")

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Hi @bebaron-akmudar-2 thank you for joining our community! 😃 We are sorry that you experienced this, however, upon checking, your funds have been refunded back to you. Should you have any disputes in the future, kindly contact us via Live Chat or Whatsapp and we will assist you as soon as we can. We hope this clarifies.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
> Trading platforms designed with you in mind.

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**Author:** ![cardium-addenda-2](https://avatars.discourse-cdn.com/v4/letter/c/f07891/32.png) [@cardium-addenda-2](https://community.deriv.com/u/cardium-addenda-2)\
**Post date:** [October 13, 2024, 7:37am UTC](https://community.deriv.com/t/derive-p2p-disputes/40584/12 "2024-10-13T07:37:53Z")

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I have Order ID 7865427) still under dispute and l think it’s now taking long. I raised the dispute yesterday and it’s more than 6 hrs now.Kindly update on the progress on resolving the issue. Let me should you require any additional information, l will provide.

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**Author:** ![candock-abluted-2](https://avatars.discourse-cdn.com/v4/letter/c/977dab/32.png) [@candock-abluted-2](https://community.deriv.com/u/candock-abluted-2)\
**Post date:** [January 27, 2025, 3:19pm UTC](https://community.deriv.com/t/derive-p2p-disputes/40584/13 "2025-01-27T15:19:46Z")

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Hello my order is still in dispute for more than 6 hours now, please refund the money back into my account since its very clear the buyer was attempting a phishing attack

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**Author:** ![andiron-adsmith-2](https://avatars.discourse-cdn.com/v4/letter/a/8797f3/32.png) [@andiron-adsmith-2](https://community.deriv.com/u/andiron-adsmith-2)\
**Post date:** [February 16, 2025, 12:03pm UTC](https://community.deriv.com/t/derive-p2p-disputes/40584/14 "2025-02-16T12:03:26Z")

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I have lost money to a conman in Deriv platform, he was lying that his P2P was having problem, little did I know that he was buying time for my order to expire as I had paid him and he knew this is a loophole for conning unsuspecting traders.

 ![Screenshot 2025-02-16 132113](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/6/65d1e181c0182e5a9b96f9bded021ca40404f276.png)
