# desposit

**URL:** <https://community.deriv.com/t/desposit/33741>\
**Category:** Payments & Transactions\
**Created:** [July 22, 2022, 10:14am UTC](https://community.deriv.com/t/desposit/33741 "2022-07-22T10:14:31Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![amygdal-adjusts-2](https://avatars.discourse-cdn.com/v4/letter/a/ecb155/32.png) [@amygdal-adjusts-2](https://community.deriv.com/u/amygdal-adjusts-2)\
**Post date:** [July 22, 2022, 10:14am UTC](https://community.deriv.com/t/desposit/33741/1 "2022-07-22T10:14:31Z")

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i made my deposit 2hrs ago but till now i havent seen money on my account

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**Author:** ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Post date:** [July 22, 2022, 10:40am UTC](https://community.deriv.com/t/desposit/33741/2 "2022-07-22T10:40:07Z")

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Dear Amygdal, we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.  
[Contact Us | Online Trading |](https://deriv.com/contact_us/)[Deriv.com](http://deriv.com/)[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)  
Regards,  
[Deriv.com](http://deriv.com/)

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com)**
>
> Trading platforms designed with you in mind.

[Contact Us | Online Trading | Deriv.com](https://deriv.com/contact_us/)

Have any query or need assistance, check out the details to call our international help desk and our email ID. Feel free to contact us anytime!

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<div class="post-metadata">

**Author:** ![chantry-affably-2](https://avatars.discourse-cdn.com/v4/letter/c/82dd89/32.png) [@chantry-affably-2](https://community.deriv.com/u/chantry-affably-2)\
**Post date:** [March 3, 2024, 10:49pm UTC](https://community.deriv.com/t/desposit/33741/3 "2024-03-03T22:49:26Z")

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I made deposit with helppay but till now i

 ![Screenshot_2024-03-03-15-53-12-830_src.com.bni](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/6/61b8f5111314f28bb8cb3747264d9209443252ef.jpeg)  
havent seen money on my account

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<div class="post-metadata">

**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Post date:** [March 18, 2024, 4:01am UTC](https://community.deriv.com/t/desposit/33741/4 "2024-03-18T04:01:10Z")

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Hi @chantry-affably-2 , we apologize for any inconvenience caused. Thank you for allowing us to investigate your feedback further. We’re pleased to inform you that the issue has been resolved in your favor. If you encounter any further problems, please don’t hesitate to contact us via LiveChat or WhatsApp. Thank you for your understanding!

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
> Trading platforms designed with you in mind.