# disabled accounts

**URL:** <https://community.deriv.com/t/disabled-accounts/7233>\
**Category:** Accounts\
**Created:** [April 11, 2021, 6:15am UTC](https://community.deriv.com/t/disabled-accounts/7233 "2021-04-11T06:15:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![blunder-adaptor-1](https://avatars.discourse-cdn.com/v4/letter/b/58f4c7/32.png) [@blunder-adaptor-1](https://community.deriv.com/u/blunder-adaptor-1)\
**Post date:** [April 11, 2021, 6:15am UTC](https://community.deriv.com/t/disabled-accounts/7233/1 "2021-04-11T06:15:41Z")

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i want to enable my account

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**Author:** ![accusor-adlands-1](https://avatars.discourse-cdn.com/v4/letter/a/e68b1a/32.png) [@accusor-adlands-1](https://community.deriv.com/u/accusor-adlands-1)\
**Post date:** [October 25, 2021, 1:29pm UTC](https://community.deriv.com/t/disabled-accounts/7233/2 "2021-10-25T13:29:21Z")

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A negociação e os depósitos foram desativados em sua conta. Permita-nos algum tempo para revisar a conta. já faz mais de um ano que estou aguardando a reativação e ate agora nada

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**Author:** ![Paula](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@Paula](https://community.deriv.com/u/Paula)\
**Post date:** [January 7, 2022, 3:21pm UTC](https://community.deriv.com/t/disabled-accounts/7233/3 "2022-01-07T15:21:20Z")

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Hi [blunder-adaptor-1](https://community.deriv.com/u/blunder-adaptor-1),

Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We will help you at the earliest.  
Thank you!

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**Author:** ![Paula](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@Paula](https://community.deriv.com/u/Paula)\
**Post date:** [January 7, 2022, 3:23pm UTC](https://community.deriv.com/t/disabled-accounts/7233/4 "2022-01-07T15:23:47Z")

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Olá [accusor-adlands-1](https://community.deriv.com/u/accusor-adlands-1),

Lamentamos pelo inconveniente. Para podermos te atender melhor e também pela proteção dos dados de sua conta. Por favor, pedimos que entre em contato conosco pelo LiveChat e nossa equipe irá te auxiliar o mais rápido possível.  
Agradecemos a compreensão!