# Dispute the agent

**URL:** <https://community.deriv.com/t/dispute-the-agent/87151>\
**Category:** General Discussion\
**Created:** [July 21, 2024, 3:03am UTC](https://community.deriv.com/t/dispute-the-agent/87151 "2024-07-21T03:03:23Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![buggies-abscise-2](https://avatars.discourse-cdn.com/v4/letter/b/e9bcb4/32.png) [@buggies-abscise-2](https://community.deriv.com/u/buggies-abscise-2)\
**Post date:** [July 21, 2024, 3:03am UTC](https://community.deriv.com/t/dispute-the-agent/87151/1 "2024-07-21T03:03:23Z")

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Agent has told me to confirm as written in his instructions. I did so but i haven’t been received from agent. The agent keeps saying i should give them password and email. I have lost $20.00.I hope you are able to help me with issue

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**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\
**Post date:** [July 22, 2024, 9:45am UTC](https://community.deriv.com/t/dispute-the-agent/87151/2 "2024-07-22T09:45:59Z")

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Dear @buggies-abscise-2, thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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>
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