# DMT5 account problem

**URL:** <https://community.deriv.com/t/dmt5-account-problem/778>\
**Category:** General Discussion\
**Created:** [July 30, 2020, 7:07am UTC](https://community.deriv.com/t/dmt5-account-problem/778 "2020-07-30T07:07:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![atomist-abollas-2](https://avatars.discourse-cdn.com/v4/letter/a/eada6e/32.png) [@atomist-abollas-2](https://community.deriv.com/u/atomist-abollas-2)\
**Post date:** [July 30, 2020, 7:07am UTC](https://community.deriv.com/t/dmt5-account-problem/778/1 "2020-07-30T07:07:22Z")

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Transfer issue to DMT5 from CT account,

 ![IMG_20200729_182256](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/1X/69554e88799ed522537b9890d9fea63a7ec5ed83.jpeg) why transfer are not allowed to my DMT5 account? Please help this problems

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**Author:** ![Bala-Deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/bala-deriv/32/11_2.png) [@Bala-Deriv](https://community.deriv.com/u/Bala-Deriv)\
**Post date:** [July 31, 2020, 9:22am UTC](https://community.deriv.com/t/dmt5-account-problem/778/2 "2020-07-31T09:22:27Z")

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