DMT5 Login error: Authorization failed (Invalid Account) error message

Authorization failed or Invalid account error message is commonly seen when you have entered incorrect login information. This includes either an incorrect DMT5 login ID, server, or password.

The error message of your MT5 will be shown in the journal section:

You may easily find your DMT5 account login information in the DMT5 Dashboard by clicking here.

DMT5 Dashboard Image

DMT5 Dashboard

If you don’t remember your DMT5 password, don’t be alarmed, you can change it here and follow the guide to reset your password.

You would need to ensure that your DMT5 account information is the same as your login in MetaTrader 5 application.

We hope this information serves as your guide when logging in to your DMT5 account. :grinning_face_with_smiling_eyes:

Deriv (Investments) Europe Ltd (W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta) is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union (licence no. IS/70156). It is also authorised and subject to limited regulation by the Financial Conduct Authority in the UK. Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request.

Deriv (Europe) Limited, W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta, is licensed and regulated for synthetic indices by the Malta Gaming Authority (licence no. MGA/B2C/102/2000).

Deriv Investments (Europe) Ltd is authorised to deal on its own account and is both the manufacturer and distributor of its products.

This information is intended for Retail & Professional clients.

CFDs offered by Deriv Investments (Europe) Ltd are considered complex derivatives and may not be suitable for retail clients.They may be affected by changes in currency exchange rates; If you invest in this product you may lose some or all of the money you invest; The value of your investment may go down as well as up.
CFDs offered by Deriv Investments (Europe) ltd also come with a high risk of losing money rapidly due to leverage. 66% of retail investor accounts lose money when trading CFDs with Deriv Investments (Europe) ltd. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

+18 Icon Please trade responsibly. For more information about responsible trading please click here.