# Do not upload unmasked card

**URL:** <https://community.deriv.com/t/do-not-upload-unmasked-card/38442>\
**Category:** Security & Safety\
**Tags:** security, card\
**Created:** [October 26, 2022, 2:22am UTC](https://community.deriv.com/t/do-not-upload-unmasked-card/38442 "2022-10-26T02:22:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Deriv\_adminN5](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn5/32/5126_2.png) [@Deriv\_adminN5](https://community.deriv.com/u/Deriv_adminN5)\
**Post date:** [October 26, 2022, 2:22am UTC](https://community.deriv.com/t/do-not-upload-unmasked-card/38442/1 "2022-10-26T02:22:27Z")

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Hi Deriv Community Members

Part of certain verification processes will require us to verify your credit or debit card information. However, to adhere to the Data Protection policy, kindly refrain from uploading unmasked cards via our platforms.

Follow the example of an unmasked card below.

Besides the bank logo, we will need to view the first 6 digits and last 4 digits of the card and your name to verify the details.

 ![Unmasked card](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/f/f8546a2d6a18d74fb0531c48de957c3b81edbf0e.png)

_Note: Please do not upload images of the back part of your card as it contains confidential information (Example: CVV number)_

If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.

> **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)**
>
> Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat.

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<div class="post-metadata">

**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\
**Post date:** [October 27, 2022, 8:10am UTC](https://community.deriv.com/t/do-not-upload-unmasked-card/38442/2 "2022-10-27T08:10:12Z")

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