# Document Authontification

**URL:** <https://community.deriv.com/t/document-authontification/21683>\
**Category:** Accounts\
**Created:** [October 30, 2021, 9:25am UTC](https://community.deriv.com/t/document-authontification/21683 "2021-10-30T09:25:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![baklawa-acroter-2](https://avatars.discourse-cdn.com/v4/letter/b/bc79bd/32.png) [@baklawa-acroter-2](https://community.deriv.com/u/baklawa-acroter-2)\
**Post date:** [October 30, 2021, 9:25am UTC](https://community.deriv.com/t/document-authontification/21683/1 "2021-10-30T09:25:38Z")

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Hi have been severally submitting my documents and approval till now

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**Author:** ![Paula](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@Paula](https://community.deriv.com/u/Paula)\
**Post date:** [January 7, 2022, 3:00pm UTC](https://community.deriv.com/t/document-authontification/21683/3 "2022-01-07T15:00:38Z")

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Hi [baklawa-acroter-2](https://community.deriv.com/u/baklawa-acroter-2),

Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We will assist you to verify your account as soon as possible.  
Thank you!

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**Author:** ![bonitas-adience-2](https://avatars.discourse-cdn.com/v4/letter/b/87869e/32.png) [@bonitas-adience-2](https://community.deriv.com/u/bonitas-adience-2)\
**Post date:** [June 9, 2022, 9:10am UTC](https://community.deriv.com/t/document-authontification/21683/4 "2022-06-09T09:10:01Z")

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Hi My Name is Haseeb and I am from pakistan the issue is My ID Card in Urdu mean in pakistani language and My verification is not completing … So what should I do???  
Any Suggestion?