# Document verification

**URL:** <https://community.deriv.com/t/document-verification/88344>\
**Category:** FAQ\
**Created:** [July 14, 2025, 1:37am UTC](https://community.deriv.com/t/document-verification/88344 "2025-07-14T01:37:12Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![brakier-airhole-2](https://avatars.discourse-cdn.com/v4/letter/b/6bbea6/32.png) [@brakier-airhole-2](https://community.deriv.com/u/brakier-airhole-2)\
**Post date:** [July 14, 2025, 1:37am UTC](https://community.deriv.com/t/document-verification/88344/1 "2025-07-14T01:37:12Z")

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I have been having a verification problem with deriv. I am very frustrated with their address verification system. And they are not helpful after a failed verification. You ask them to clarify what exactly went wrong ans they tell you to upload another document. I have run out of documents to submit at this point. I am very very frustrated i feel lime crying.