# Email change doesn't work

**URL:** <https://community.deriv.com/t/email-change-doesnt-work/71544>\
**Category:** FAQ\
**Created:** [January 4, 2024, 5:22am UTC](https://community.deriv.com/t/email-change-doesnt-work/71544 "2024-01-04T05:22:37Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![berried-acridly-2](https://avatars.discourse-cdn.com/v4/letter/b/4bbf92/32.png) [@berried-acridly-2](https://community.deriv.com/u/berried-acridly-2)\
**Post date:** [January 4, 2024, 5:22am UTC](https://community.deriv.com/t/email-change-doesnt-work/71544/1 "2024-01-04T05:22:37Z")

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Everytime I try and change my email and I hit confirm, it won’t recognize new email

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**Author:** ![Syafiza](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/syafiza/32/5512_2.png) [@Syafiza](https://community.deriv.com/u/Syafiza)\
**Post date:** [January 4, 2024, 7:41am UTC](https://community.deriv.com/t/email-change-doesnt-work/71544/2 "2024-01-04T07:41:46Z")

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Hello @berried-acridly-2, we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through Live Chat. We’re here to help and would be delighted to assist you further. Thank you!

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