Error Deposit

i deposit via perfect money ,but the last step says:
"We’re sorry, but we are unable to verify the final status of the selected transaction and your balance could not be adjusted.
Please contact Customer Services and provide the following transaction identifier: 25684907 "

perfect money balance become zero but binary account still zero
i contact live chat many times,but the bot always repeate the same answers and close the chat.
is there any solution or …

Hi @shamil,for better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.