# failing to deposit

**URL:** <https://community.deriv.com/t/failing-to-deposit/42045>\
**Category:** General Discussion\
**Created:** [December 24, 2022, 9:54am UTC](https://community.deriv.com/t/failing-to-deposit/42045 "2022-12-24T09:54:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![chewing-acetars-2](https://avatars.discourse-cdn.com/v4/letter/c/3be4f8/32.png) [@chewing-acetars-2](https://community.deriv.com/u/chewing-acetars-2)\
**Post date:** [December 24, 2022, 9:54am UTC](https://community.deriv.com/t/failing-to-deposit/42045/1 "2022-12-24T09:54:14Z")

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Hello Deriv Community

i have been not depositing to my account not when i try put remote pin it shows that it has been disabled for security reasons how do i fund again

 ![Screenshot_20221224-114223_Chrome](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/3/3c78195164cc4087ff2eb8e88a2d56521b59e022.jpeg)

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**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\
**Post date:** [December 24, 2022, 4:39pm UTC](https://community.deriv.com/t/failing-to-deposit/42045/2 "2022-12-24T16:39:53Z")

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Hi @chewing-acetars-2 ,  
Thank you for joining the community! We regret to note this.  
However, we would need to check further on your issue.  
Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data.  
We will work with you to resolve any issue as soon as possible.  
Thank you.

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