# Fall ups

**URL:** <https://community.deriv.com/t/fall-ups/9127>\
**Category:** Accounts\
**Created:** [May 12, 2021, 12:04pm UTC](https://community.deriv.com/t/fall-ups/9127 "2021-05-12T12:04:42Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![bandlet-accrete-2](https://avatars.discourse-cdn.com/v4/letter/b/57b2e6/32.png) [@bandlet-accrete-2](https://community.deriv.com/u/bandlet-accrete-2)\
**Post date:** [May 12, 2021, 12:04pm UTC](https://community.deriv.com/t/fall-ups/9127/1 "2021-05-12T12:04:42Z")

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I come with and issue for my cashier is blocked and one of your urgent help me last week Friday and he said to unlock cashier it will take 1 to 3 days so today is day 4 but nothing is happening i want to know what is the delay. Because I submitted everything they ask me to submit. And he said I must wait for 1 to 3 days in working days my problem will be solved but nothing is happening my account is 1301125