Finding MT5 Mobile Application Server

Hi Deriv Community Members,

You will be able to obtain your MT5 server details on your mobile application.

Firstly, ensure you are using an up-to-date MT5 application.

You would also need to update the list of access points;

Launch the MT5 mobile app terminal
Go to the “About tab”
Press and hold on to the Meta trader logo.

The list of servers would be updated in a few seconds, you can verify this through the journal and then log in to your MT5 account.

My login details are correct but cannot login to DMT5 Real Account (desk top). Only loging in succesfully on mobile app and web trader. Demo works properly on all 3 platforms (DMT5, Mobile and web) with same password. I have noticed that Demo i connecting through Singapore and Frankfurt servers and Real account shows Africa, Germany etc , I am not sure whether this is course of the problem, please help me.

Hello, @averted-abreact-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.