# First Deposit

**URL:** <https://community.deriv.com/t/first-deposit/20331>\
**Category:** Payments & Transactions\
**Created:** [October 14, 2021, 3:07pm UTC](https://community.deriv.com/t/first-deposit/20331 "2021-10-14T15:07:34Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![buckies-acronyc-2](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@buckies-acronyc-2](https://community.deriv.com/u/buckies-acronyc-2)\
**Post date:** [October 14, 2021, 3:07pm UTC](https://community.deriv.com/t/first-deposit/20331/1 "2021-10-14T15:07:34Z")

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I have trying to fund my binary account for days now, it’s not going through. It keeps on showing CONTACTING PAYMENT PROVIDER"

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [October 15, 2021, 10:33am UTC](https://community.deriv.com/t/first-deposit/20331/2 "2021-10-15T10:33:58Z")

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@buckies-acronyc-2 , It should be network issue. Try using a different network to access it.