# Forget the password my real money account

**URL:** <https://community.deriv.com/t/forget-the-password-my-real-money-account/6709>\
**Category:** Accounts\
**Created:** [March 31, 2021, 11:38am UTC](https://community.deriv.com/t/forget-the-password-my-real-money-account/6709 "2021-03-31T11:38:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ancomes-adjured-1](https://avatars.discourse-cdn.com/v4/letter/a/ee59a6/32.png) [@ancomes-adjured-1](https://community.deriv.com/u/ancomes-adjured-1)\
**Post date:** [March 31, 2021, 11:38am UTC](https://community.deriv.com/t/forget-the-password-my-real-money-account/6709/1 "2021-03-31T11:38:35Z")

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I forgot my password for the real money account and I’m having problems on create another one because my details already in use on the existing account

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**Author:** ![NazeemaAli](https://avatars.discourse-cdn.com/v4/letter/n/898d66/32.png) [@NazeemaAli](https://community.deriv.com/u/NazeemaAli)\
**Post date:** [April 7, 2021, 1:49am UTC](https://community.deriv.com/t/forget-the-password-my-real-money-account/6709/2 "2021-04-07T01:49:31Z")

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If you remember the email address, please click [this](https://deriv.com/reset-password/) link to reset your password.

Password reset link: [Reset password | Deriv](https://deriv.com/reset-password/)

However, if you don’t remember your email address please contact [LiveChat](https://deriv.com/contact-us/?is_livechat_open=true) for them to retrieve your account information.