# Forgot my logging in password

**URL:** <https://community.deriv.com/t/forgot-my-logging-in-password/47227>\
**Category:** General Discussion\
**Created:** [February 18, 2023, 1:10pm UTC](https://community.deriv.com/t/forgot-my-logging-in-password/47227 "2023-02-18T13:10:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![apandry-adornos-2](https://avatars.discourse-cdn.com/v4/letter/a/59ef9b/32.png) [@apandry-adornos-2](https://community.deriv.com/u/apandry-adornos-2)\
**Post date:** [February 18, 2023, 1:10pm UTC](https://community.deriv.com/t/forgot-my-logging-in-password/47227/1 "2023-02-18T13:10:11Z")

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Hi.

Can you assist me on recovering my logging in password for MT5

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**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\
**Post date:** [February 18, 2023, 1:23pm UTC](https://community.deriv.com/t/forgot-my-logging-in-password/47227/2 "2023-02-18T13:23:48Z")

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Hi @apandry-adornos-2 ,

Thank you for joining the community and for leaving us a comment.

We are truly sorry to hear that you are faced with such an issue.  
For better protection of your account’s data, you may reach out to our Customer Support team which is available 24/7 via the Live Chat.

We will work with you to resolve any issue as quickly as possible.

Thank you.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)**
>
> Trading platforms designed with you in mind.
