# Forgot my password to my MT5 account

**URL:** <https://community.deriv.com/t/forgot-my-password-to-my-mt5-account/42373>\
**Category:** General Discussion\
**Created:** [December 28, 2022, 4:16pm UTC](https://community.deriv.com/t/forgot-my-password-to-my-mt5-account/42373 "2022-12-28T16:16:04Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![castled-addlins-2](https://avatars.discourse-cdn.com/v4/letter/c/65b543/32.png) [@castled-addlins-2](https://community.deriv.com/u/castled-addlins-2)\
**Post date:** [December 28, 2022, 4:16pm UTC](https://community.deriv.com/t/forgot-my-password-to-my-mt5-account/42373/1 "2022-12-28T16:16:04Z")

</div>

I forgot my password to my MT5 account

---

<div class="post-metadata">

**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [December 28, 2022, 5:51pm UTC](https://community.deriv.com/t/forgot-my-password-to-my-mt5-account/42373/2 "2022-12-28T17:51:40Z")

</div>

Hello @castled-addlins-2, welcome to the community! Kindly refer to this article for password reset [https://community.deriv.com/t/change-dmt5-deriv-x-trading-password-deriv/28380](https://community.deriv.com/t/how-to-change-my-mt5-deriv-x-trading-password-deriv/28380). We hope it helps. Alternatively, you may also reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
> Trading platforms designed with you in mind.

---

<div class="post-metadata">

**Author:** ![aitesis-alsikes-2](https://avatars.discourse-cdn.com/v4/letter/a/35a633/32.png) [@aitesis-alsikes-2](https://community.deriv.com/u/aitesis-alsikes-2)\
**Post date:** [November 7, 2025, 8:48am UTC](https://community.deriv.com/t/forgot-my-password-to-my-mt5-account/42373/3 "2025-11-07T08:48:49Z")

</div>

Forgot my Mt5 password

---

<div class="post-metadata">

**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\
**Post date:** [November 20, 2025, 8:00am UTC](https://community.deriv.com/t/forgot-my-password-to-my-mt5-account/42373/4 "2025-11-20T08:00:26Z")

</div>

Hi, @aitesis-alsikes-2 . If you need to reset your MT5 account password, please follow these steps:  
1. Create a new password that: Includes at least one special character (e.g., @, #, $, %, ^) Contains at least one number Has both uppercase and lowercase letters Is between 8 and 16 characters long  
2. Go to [Deriv App | Deriv](https://app.deriv.com/account/passwords) and select the MT5 option. You’ll then receive an email with further instructions to reset your password.

Alternatively, you can use the “Forgot Password” option to initiate a reset.