# Funds are not received

**URL:** <https://community.deriv.com/t/funds-are-not-received/2128>\
**Category:** Payments & Transactions\
**Created:** [August 10, 2020, 8:34am UTC](https://community.deriv.com/t/funds-are-not-received/2128 "2020-08-10T08:34:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![circuli-abthane-2](https://avatars.discourse-cdn.com/v4/letter/c/258eb7/32.png) [@circuli-abthane-2](https://community.deriv.com/u/circuli-abthane-2)\
**Post date:** [August 10, 2020, 8:34am UTC](https://community.deriv.com/t/funds-are-not-received/2128/1 "2020-08-10T08:34:09Z")

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I withdrew 10usd for the past 8 days and still haven’t received it. I mean cant they trace it for me?

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**Author:** ![annsibi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/annsibi/32/680_2.png) [@annsibi](https://community.deriv.com/u/annsibi)\
**Post date:** [August 14, 2020, 8:45am UTC](https://community.deriv.com/t/funds-are-not-received/2128/2 "2020-08-14T08:45:37Z")

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