# Getting Old Account details

**URL:** <https://community.deriv.com/t/getting-old-account-details/20511>\
**Category:** General Discussion\
**Created:** [October 16, 2021, 12:08pm UTC](https://community.deriv.com/t/getting-old-account-details/20511 "2021-10-16T12:08:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![buckies-acronyc-1](https://avatars.discourse-cdn.com/v4/letter/b/f04885/32.png) [@buckies-acronyc-1](https://community.deriv.com/u/buckies-acronyc-1)\
**Post date:** [October 16, 2021, 12:08pm UTC](https://community.deriv.com/t/getting-old-account-details/20511/1 "2021-10-16T12:08:29Z")

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hello, I have been trying to create a real account but it seems that the account with the same details have already been created in the past. An I remember I have already used that in tge past I have forgotten the credentials. So how can I get that account back because its a long time since I stopped trading.

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**Author:** ![aeronat-almners-1](https://avatars.discourse-cdn.com/v4/letter/a/e9bcb4/32.png) [@aeronat-almners-1](https://community.deriv.com/u/aeronat-almners-1)\
**Post date:** [April 28, 2024, 6:46pm UTC](https://community.deriv.com/t/getting-old-account-details/20511/2 "2024-04-28T18:46:11Z")

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Can i please get my old account details,cause im trying to open one but it says i already have one.but i have forgotten its details
