# Getting verification to withdraw through a payment agent
**URL:** https://community.deriv.com/t/getting-verification-to-withdraw-through-a-payment-agent/89070
**Category:** Payment Agent
**Tags:** withdrawal, paymentagent, trading
**Created:** [January 17, 2026, 1:45pm UTC](https://community.deriv.com/t/getting-verification-to-withdraw-through-a-payment-agent/89070 "2026-01-17T13:45:29Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@ampoule-alopius-2](https://community.deriv.com/u/ampoule-alopius-2)
#### Post date: [January 17, 2026, 1:45pm UTC](https://community.deriv.com/t/getting-verification-to-withdraw-through-a-payment-agent/89070/1 "2026-01-17T13:45:29Z")
Im having trouble withdrawing it keeps on saying verification failed or expired after requesting again and again several times, i want to use a payment agent, can someone help me
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### Author:  [@system](https://community.deriv.com/u/system)
#### Post date: [January 17, 2026, 1:45pm UTC](https://community.deriv.com/t/getting-verification-to-withdraw-through-a-payment-agent/89070/2 "2026-01-17T13:45:29Z")
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### Author:  [@behoofs-altilik-2](https://community.deriv.com/u/behoofs-altilik-2)
#### Post date: [January 20, 2026, 1:13am UTC](https://community.deriv.com/t/getting-verification-to-withdraw-through-a-payment-agent/89070/3 "2026-01-20T01:13:26Z")
I had the same issue. To resolve this. When you send the link to your email. Instead of clicking approve from your email. Copy the link then paste into the browser tab where you have sent the link from. Do not open a new tab as it won’t work.. paste the link in the tab where you have requested the verification link and just press enter. It should verify.