# Hellow, i am concerned about my new account which i opened probably last month which is now been closed🥺i didn't want to fund my account yet because I wanted to aquire knowledge first on a demonstration account so i would politely like to hear from you

**URL:** <https://community.deriv.com/t/hellow-i-am-concerned-about-my-new-account-which-i-opened-probably-last-month-which-is-now-been-closed-i-didnt-want-to-fund-my-account-yet-because-i-wanted-to-aquire-knowledge-first-on-a-demonstration-account-so-i-would-politely-like-to-hear-from-you/20018>\
**Category:** Accounts\
**Created:** [October 12, 2021, 5:43am UTC](https://community.deriv.com/t/hellow-i-am-concerned-about-my-new-account-which-i-opened-probably-last-month-which-is-now-been-closed-i-didnt-want-to-fund-my-account-yet-because-i-wanted-to-aquire-knowledge-first-on-a-demonstration-account-so-i-would-politely-like-to-hear-from-you/20018 "2021-10-12T05:43:01Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![abseils-adwomen-1](https://avatars.discourse-cdn.com/v4/letter/a/73ab20/32.png) [@abseils-adwomen-1](https://community.deriv.com/u/abseils-adwomen-1)\
**Post date:** [October 12, 2021, 5:43am UTC](https://community.deriv.com/t/hellow-i-am-concerned-about-my-new-account-which-i-opened-probably-last-month-which-is-now-been-closed-i-didnt-want-to-fund-my-account-yet-because-i-wanted-to-aquire-knowledge-first-on-a-demonstration-account-so-i-would-politely-like-to-hear-from-you/20018/1 "2021-10-12T05:43:01Z")

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Hellow, i am concerned about my new account which i opened probably last month which is now been closed🥺i didn’t want to fund my account yet because I wanted to aquire knowledge first on a demonstration account so i would politely like to hear from you

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [October 12, 2021, 7:29am UTC](https://community.deriv.com/t/hellow-i-am-concerned-about-my-new-account-which-i-opened-probably-last-month-which-is-now-been-closed-i-didnt-want-to-fund-my-account-yet-because-i-wanted-to-aquire-knowledge-first-on-a-demonstration-account-so-i-would-politely-like-to-hear-from-you/20018/2 "2021-10-12T07:29:36Z")

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@abseils-adwomen-1 ,. Hello, kindly chat with deriv via the live chat so as to resolve your issue.

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**Author:** ![Paula](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@Paula](https://community.deriv.com/u/Paula)\
**Post date:** [January 19, 2022, 4:58pm UTC](https://community.deriv.com/t/hellow-i-am-concerned-about-my-new-account-which-i-opened-probably-last-month-which-is-now-been-closed-i-didnt-want-to-fund-my-account-yet-because-i-wanted-to-aquire-knowledge-first-on-a-demonstration-account-so-i-would-politely-like-to-hear-from-you/20018/3 "2022-01-19T16:58:28Z")

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Hi [abseils-adwomen-1](https://community.deriv.com/u/abseils-adwomen-1),

Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.  
Thank you!