# Help

**URL:** https://community.deriv.com/t/help/5240
**Category:** General Discussion
**Created:** [September 16, 2020, 5:34pm UTC](https://community.deriv.com/t/help/5240 "2020-09-16T17:34:47Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![beagles-accosts-2](https://avatars.discourse-cdn.com/v4/letter/b/f05b48/32.png) [@beagles-accosts-2](https://community.deriv.com/u/beagles-accosts-2)
#### Post date: [September 16, 2020, 5:34pm UTC](https://community.deriv.com/t/help/5240/1 "2020-09-16T17:34:47Z")

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I withdraw money out my binary account into my credit card but it declined, the money never reflect in my card and it still not reflecting back in my binary account… what do i do now.
