# Hi, I created my account with derriv and then deposit couple is dollars to start trading. Then I made my first withdrawl with my card but actually I'm trying to withdrawl but it's not allowing me, now my cashier is blocked what's the issue?

**URL:** <https://community.deriv.com/t/hi-i-created-my-account-with-derriv-and-then-deposit-couple-is-dollars-to-start-trading-then-i-made-my-first-withdrawl-with-my-card-but-actually-im-trying-to-withdrawl-but-its-not-allowing-me-now-my-cashier-is-blocked-whats-the-issue/18093>\
**Category:** Payments & Transactions\
**Created:** [September 24, 2021, 4:58am UTC](https://community.deriv.com/t/hi-i-created-my-account-with-derriv-and-then-deposit-couple-is-dollars-to-start-trading-then-i-made-my-first-withdrawl-with-my-card-but-actually-im-trying-to-withdrawl-but-its-not-allowing-me-now-my-cashier-is-blocked-whats-the-issue/18093 "2021-09-24T04:58:37Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![appling-acremen-2](https://avatars.discourse-cdn.com/v4/letter/a/bc79bd/32.png) [@appling-acremen-2](https://community.deriv.com/u/appling-acremen-2)\
**Post date:** [September 24, 2021, 4:58am UTC](https://community.deriv.com/t/hi-i-created-my-account-with-derriv-and-then-deposit-couple-is-dollars-to-start-trading-then-i-made-my-first-withdrawl-with-my-card-but-actually-im-trying-to-withdrawl-but-its-not-allowing-me-now-my-cashier-is-blocked-whats-the-issue/18093/1 "2021-09-24T04:58:37Z")

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![IMG-20210923-WA0028](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/2/280cc05265bdd7e4128864db45cdb55df3446b14.jpeg)

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [September 24, 2021, 7:59pm UTC](https://community.deriv.com/t/hi-i-created-my-account-with-derriv-and-then-deposit-couple-is-dollars-to-start-trading-then-i-made-my-first-withdrawl-with-my-card-but-actually-im-trying-to-withdrawl-but-its-not-allowing-me-now-my-cashier-is-blocked-whats-the-issue/18093/2 "2021-09-24T19:59:39Z")

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@appling-acremen-2 , Check your email for instructions and follow the instructions to unlock your cashier.

Or you login to your deriv page and look up to the notification icon. Click it and follow the instructions.