# Hi, I'm facing a problem since so long regarding account verification

**URL:** <https://community.deriv.com/t/hi-im-facing-a-problem-since-so-long-regarding-account-verification/87856>\
**Category:** General Discussion\
**Created:** [February 1, 2025, 5:01am UTC](https://community.deriv.com/t/hi-im-facing-a-problem-since-so-long-regarding-account-verification/87856 "2025-02-01T05:01:36Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![canards-adenase-2](https://avatars.discourse-cdn.com/v4/letter/c/cdc98d/32.png) [@canards-adenase-2](https://community.deriv.com/u/canards-adenase-2)\
**Post date:** [February 1, 2025, 5:01am UTC](https://community.deriv.com/t/hi-im-facing-a-problem-since-so-long-regarding-account-verification/87856/1 "2025-02-01T05:01:36Z")

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Hi,  
I’m facing account verification issue since so long, actually i did mistake when I changed owner name my amount is stuck in account and i couldn’t withdrawal it please help me and guide me what to do now?