# Hi please help i can't deposit because it says i need to verify my proof of address

**URL:** <https://community.deriv.com/t/hi-please-help-i-cant-deposit-because-it-says-i-need-to-verify-my-proof-of-address/4120>\
**Category:** Payments & Transactions\
**Created:** [August 31, 2020, 10:28am UTC](https://community.deriv.com/t/hi-please-help-i-cant-deposit-because-it-says-i-need-to-verify-my-proof-of-address/4120 "2020-08-31T10:28:18Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![backare-aborter-2](https://avatars.discourse-cdn.com/v4/letter/b/59ef9b/32.png) [@backare-aborter-2](https://community.deriv.com/u/backare-aborter-2)\
**Post date:** [August 31, 2020, 10:28am UTC](https://community.deriv.com/t/hi-please-help-i-cant-deposit-because-it-says-i-need-to-verify-my-proof-of-address/4120/1 "2020-08-31T10:28:18Z")

</div>

Hi please help i can’t deposit because it says i need to verify my proof of address

---

<div class="post-metadata">

**Author:** ![visionpips](https://avatars.discourse-cdn.com/v4/letter/v/e47c2d/32.png) [@visionpips](https://community.deriv.com/u/visionpips)\
**Post date:** [September 1, 2020, 6:16am UTC](https://community.deriv.com/t/hi-please-help-i-cant-deposit-because-it-says-i-need-to-verify-my-proof-of-address/4120/2 "2020-09-01T06:16:44Z")

</div>

Pls deposit by agent then verify your docs

---

<div class="post-metadata">

**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [January 12, 2022, 6:16am UTC](https://community.deriv.com/t/hi-please-help-i-cant-deposit-because-it-says-i-need-to-verify-my-proof-of-address/4120/3 "2022-01-12T06:16:55Z")

</div>

Hi @backare-aborter-2 and @visionpips, for instant assistance please contact us via LiveChat. We will be happy to assist you and resolve any issues as quickly as possible.