# How can I upload my proof of address?

**URL:** https://community.deriv.com/t/how-can-i-upload-my-proof-of-address/5643
**Category:** General Discussion
**Created:** [November 1, 2020, 5:30am UTC](https://community.deriv.com/t/how-can-i-upload-my-proof-of-address/5643 "2020-11-01T05:30:08Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![carcels-acaroid-2](https://avatars.discourse-cdn.com/v4/letter/c/58956e/32.png) [@carcels-acaroid-2](https://community.deriv.com/u/carcels-acaroid-2)
#### Post date: [November 1, 2020, 5:30am UTC](https://community.deriv.com/t/how-can-i-upload-my-proof-of-address/5643/1 "2020-11-01T05:30:08Z")

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How Can I upload proof of address?

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### Author: ![NazeemaAli](https://avatars.discourse-cdn.com/v4/letter/n/898d66/32.png) [@NazeemaAli](https://community.deriv.com/u/NazeemaAli)
#### Post date: [December 9, 2020, 4:11am UTC](https://community.deriv.com/t/how-can-i-upload-my-proof-of-address/5643/2 "2020-12-09T04:11:33Z")

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Login \> \> Settings \> Profile \> Verification/Authentication

If the option is not available maybe you have submitted your documents and we are reviewing it **or** documents are not required, Please contact us via [LiveChat](https://deriv.com/contact-us/?is_livechat_open=true).  
We will check and guide you accordingly. 🙏 😀

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### Author: ![clarine-accrete-2](https://avatars.discourse-cdn.com/v4/letter/c/ce7236/32.png) [@clarine-accrete-2](https://community.deriv.com/u/clarine-accrete-2)
#### Post date: [October 14, 2021, 4:16pm UTC](https://community.deriv.com/t/how-can-i-upload-my-proof-of-address/5643/3 "2021-10-14T16:16:23Z")

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Can’t upload my proof of residence and identify as it doesn’t allow me to tap and I wonder what’s Wrong,I’m really disappointed cause I’ve been trading with deriv for a while now.

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### Author: ![apologs-acquire-2](https://avatars.discourse-cdn.com/v4/letter/a/c68b51/32.png) [@apologs-acquire-2](https://community.deriv.com/u/apologs-acquire-2)
#### Post date: [October 23, 2021, 4:54pm UTC](https://community.deriv.com/t/how-can-i-upload-my-proof-of-address/5643/4 "2021-10-23T16:54:06Z")

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How to upload documents and proof of address

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### Author: ![chancey-acmatic-2](https://avatars.discourse-cdn.com/v4/letter/c/ecccb3/32.png) [@chancey-acmatic-2](https://community.deriv.com/u/chancey-acmatic-2)
#### Post date: [November 24, 2021, 12:08pm UTC](https://community.deriv.com/t/how-can-i-upload-my-proof-of-address/5643/5 "2021-11-24T12:08:39Z")

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Hey there I’m struggling to upload my documents so that I can be registered with zingpay to be able to deposit on my account