# How do i unlock my cashier after it was locked

**URL:** <https://community.deriv.com/t/how-do-i-unlock-my-cashier-after-it-was-locked/32802>\
**Category:** General Discussion\
**Created:** [June 29, 2022, 8:24pm UTC](https://community.deriv.com/t/how-do-i-unlock-my-cashier-after-it-was-locked/32802 "2022-06-29T20:24:06Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Margaret\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/margaret_deriv/32/5512_2.png) [@Margaret\_deriv](https://community.deriv.com/u/Margaret_deriv)\
**Post date:** [June 30, 2022, 9:05am UTC](https://community.deriv.com/t/how-do-i-unlock-my-cashier-after-it-was-locked/32802/2 "2022-06-30T09:05:59Z")

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Dear @cargoes-actuose-2, thank you for joining the community! Pertaining to your issue, your account could be locked due to sharing payment method betwen accounts. Kindly refer to these articles;

1. [Sharing payment method is not allowed](https://community.deriv.com/t/why-sharing-payment-method-is-not-allowed/27093)
2. [Timeframe to solve sharing payment method issue](https://community.deriv.com/t/how-long-it-will-take-to-solve-sharing-payment-method-issue/29576)

Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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Regards,  
[Deriv.com](http://deriv.com/)

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