# How to change date of birth **URL:** \ **Category:** FAQ\ **Created:** [February 8, 2023, 9:06am UTC](https://community.deriv.com/t/how-to-change-date-of-birth/46222 "2023-02-08T09:06:25Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![araneae-adelite-2](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@araneae-adelite-2](https://community.deriv.com/u/araneae-adelite-2)\ **Post date:** [February 8, 2023, 9:06am UTC](https://community.deriv.com/t/how-to-change-date-of-birth/46222/1 "2023-02-08T09:06:25Z")
Good Day, Please assist my date of birth is wrong so i cant verify my account. how do i change it? ---
**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\ **Post date:** [February 8, 2023, 12:17pm UTC](https://community.deriv.com/t/how-to-change-date-of-birth/46222/2 "2023-02-08T12:17:49Z")
Hello @araneae-adelite-2 , Thank you for joining the community and for leaving us a comment. For better protection of your account’s data, you may reach out to our Customer Support team which is available 24/7 via the Live Chat. We will work with you to resolve any issue as quickly as possible. Thank you. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)** > > Trading platforms designed with you in mind. ---
**Author:** ![araneae-adelite-2](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@araneae-adelite-2](https://community.deriv.com/u/araneae-adelite-2)\ **Post date:** [February 8, 2023, 1:23pm UTC](https://community.deriv.com/t/how-to-change-date-of-birth/46222/3 "2023-02-08T13:23:00Z")
The chat bot on live chat is not helping at all, there no options to change the birth date, this nor to chat with a person from customer support. ---
**Author:** ![araneae-adelite-2](https://avatars.discourse-cdn.com/v4/letter/a/df705f/32.png) [@araneae-adelite-2](https://community.deriv.com/u/araneae-adelite-2)\ **Post date:** [February 8, 2023, 1:26pm UTC](https://community.deriv.com/t/how-to-change-date-of-birth/46222/4 "2023-02-08T13:26:29Z")
how do i reach the support team? the bot is not helpful at all. ---
**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\ **Post date:** [February 8, 2023, 4:25pm UTC](https://community.deriv.com/t/how-to-change-date-of-birth/46222/5 "2023-02-08T16:25:29Z")
Hello @araneae-adelite-2 , Thank you for joining the community and for leaving us a comment. Kindly note that, in live chat, before you are directed to an agent to be assisted in real-time, you are first assisted by a robot so your issue can be addressed to the relevant department. You can type “talk to support” to be directed to an agent. We inform you that the waiting time will depend on the queue of customers in attendance. Thank you. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)** > > Trading platforms designed with you in mind. ---
**Author:** ![cimaise-ailweed-2](https://avatars.discourse-cdn.com/v4/letter/c/b3f665/32.png) [@cimaise-ailweed-2](https://community.deriv.com/u/cimaise-ailweed-2)\ **Post date:** [June 23, 2025, 3:40pm UTC](https://community.deriv.com/t/how-to-change-date-of-birth/46222/6 "2025-06-23T15:40:45Z")
![IMG_5853](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/4/4b6014ac4175185e5de05b0a0673aef23995cbb7.jpeg)