Dear Members,
For MT5 support issues, we have 24-hour coverage, either via Livechat agents or dedicated bot support. With the DMT5 bot, clients can create a ticket and the issue will be attended by our DMT5 support agent within 1-3 working days.
Step 1: choose a trading platform from the menu
Step 2: Choose DMT5
Step 3: Choose the applicable option
Step 4: Adress the issue
Step 5: Provide the requested information
Step 6 : confirm the details
Once this is completed, a ticket will be created and our agent will get back to you by email.