Dear Members,
If you have a trading dispute and you are not sure how to get a reference id, Fret not as this article might help you
MT5 PC App/Web Version
- log in to your MT5 account
- At the bottom of the page/app you will find the History tab (refer to screenshot)
- Click the History tab, and right-click on the mouse for the side pop-up box to appear
- On the box, click Position to set the History tab to show Position history
- The Trade/Reference ID can be found under the ticket column
MT5 Mobile App Android/iOS
- Login to your MT5 account
- Click the History tab to redirect to the History page (refer ss)
- On the History page, you may find the trade ID by clicking on the trade shown on the page
- Once the trade is clicked, you will find the trade ID starting with a hash # uncategorized
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