# I am trying to submit my proof of identity and it keeps saying to resubmit after I upload my passport and a picture of myself , what should I do ?

**URL:** https://community.deriv.com/t/i-am-trying-to-submit-my-proof-of-identity-and-it-keeps-saying-to-resubmit-after-i-upload-my-passport-and-a-picture-of-myself-what-should-i-do/40400
**Category:** General Discussion
**Created:** [December 1, 2022, 1:24pm UTC](https://community.deriv.com/t/i-am-trying-to-submit-my-proof-of-identity-and-it-keeps-saying-to-resubmit-after-i-upload-my-passport-and-a-picture-of-myself-what-should-i-do/40400 "2022-12-01T13:24:53Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![chaises-aenigma-2](https://avatars.discourse-cdn.com/v4/letter/c/49beb7/32.png) [@chaises-aenigma-2](https://community.deriv.com/u/chaises-aenigma-2)
#### Post date: [December 1, 2022, 1:24pm UTC](https://community.deriv.com/t/i-am-trying-to-submit-my-proof-of-identity-and-it-keeps-saying-to-resubmit-after-i-upload-my-passport-and-a-picture-of-myself-what-should-i-do/40400/1 "2022-12-01T13:24:53Z")

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![image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/0/05048bc22c1548fab6fe8f2958bc700d92e477ae.jpeg)

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### Author: ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)
#### Post date: [December 2, 2022, 4:07am UTC](https://community.deriv.com/t/i-am-trying-to-submit-my-proof-of-identity-and-it-keeps-saying-to-resubmit-after-i-upload-my-passport-and-a-picture-of-myself-what-should-i-do/40400/2 "2022-12-02T04:07:59Z")

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We Chaises, we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.  
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