# I am unable to login my account it’s saying that invalid account

**URL:** <https://community.deriv.com/t/i-am-unable-to-login-my-account-it-s-saying-that-invalid-account/36690>\
**Category:** General Discussion\
**Created:** [September 20, 2022, 10:44pm UTC](https://community.deriv.com/t/i-am-unable-to-login-my-account-it-s-saying-that-invalid-account/36690 "2022-09-20T22:44:30Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bedpost-acromia-2](https://avatars.discourse-cdn.com/v4/letter/b/7ea924/32.png) [@bedpost-acromia-2](https://community.deriv.com/u/bedpost-acromia-2)\
**Post date:** [September 20, 2022, 10:44pm UTC](https://community.deriv.com/t/i-am-unable-to-login-my-account-it-s-saying-that-invalid-account/36690/1 "2022-09-20T22:44:31Z")

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**strong text** 🥲_emphasized text_

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**Author:** ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Post date:** [September 21, 2022, 4:26am UTC](https://community.deriv.com/t/i-am-unable-to-login-my-account-it-s-saying-that-invalid-account/36690/2 "2022-09-21T04:26:34Z")

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Dear Bedpost, we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.  
[Contact Us | Online Trading |](https://deriv.com/contact_us/)[Deriv.com](http://deriv.com/)[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)  
Regards,  
[Deriv.com](http://deriv.com/)